Personale Cortese

Top Location, wir haben tatsächlich alles zu Fuß abgespult, würde ich wieder buchen

Excellent location to bus terminal area and sights. Friendly and helpful staff.

Yes the stay was very good in most respects. However, the showers in both of our rooms were at best lukewarm.

The room had NO HOT WATER to shower in the morning before leaving for our flight. No one to call because no one at desk until 8:30am. I believe there was an emergency number but o doubt they would have been able to get hot water in less than an hour.

Clean room excellent location, wrap around balcony helpful staff

Great view from my balcony. Comfortable and clean room.

Avoid this hotel at all costs! It is far from a 4 star as advertised. I arrived and the rooms are incredibly dirty. When I asked to change the other room they showed me was worse. I knew I wouldn’t be getting the amenities many hotels give, but the cleanliness was what made me want to leave. The rooftop terrace which is mainly why I booked this hotel was under renovation and unable to use. Even after I confirmed my booking 3 days prior there was no mention of this. The breakfast is a rip off, avoid this too. I was told my booking included this then they asked for more money upon arrival. I also found a camera in the bathroom which violates so many things. As a solo female traveller I felt unsafe. The manager also showed me upon check-in where he hides the master keys in case I lose mine and there is no reception. That’s scary as other guests know this and anyone could have metered my room. The safe was broken and they didn’t fix as promised. I had a jacket and an envelope that was hidden in my backpack taken and the manager tried to accuse me of lying. Overall terrible experience. I ended up losing the money and having to book another hotel elsewhere. Expedia is being very helpful and trying to help me get my money back.

The room was modern and spacious and the staff was friendly and helpful. The rooftop patio was closed for renovation so I did not get to enjoy that, but the view from my balcony over the main street leading to the cathedral was excellent! The hotel was right in the heart of everything! Would definitely stay again!

Room was spotless and staff was friendly and accommodating

Great location

Staff was informative and friendly.

Great small boutique hotel

Hotel localizado numa área muito movimentada. Ainda que muito central, fica numa rua com acesso limitado aos carros e ao mesmo tempo muito barulhenta. O quarto era bom, amplo, mas com algumas paredes descascadas, ou seja, falta manutenção. Café da manhã muito fraco.

Friendly staff and great location! The room was comfortable and clean.

Der Duschkopf war schrecklich und wurde schon lange nicht mehr gereinigt. Hatte viele weisse und schwarze Kalkablagerung. Ansonsten war die Suite sehr schön. Sehr zentral gelegen und nette Belegschaft.

Amazing position of the hotel. Right in the middle of the old town. Staff was very friendly and helpful, always trying to help or accommodate our needs. Hotel need renovation, but everything was working inside our room.

Nice enjoyable stay thanks

The stay was fantastic! Rooftop views were amazing and

Hotel was in an ideal location, very close to the duomo with lots of restaurants and cafes nearby. Our room was spacious and well equipped. Would be happy to stay here again.