Great view from my balcony. Comfortable and clean room.
Kristina
Kinh doanh và Giải trí
2,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Avoid this hotel at all costs! It is far from a 4 star as advertised. I arrived and the rooms are incredibly dirty. When I asked to change the other room they showed me was worse. I knew I wouldn’t be getting the amenities many hotels give, but the cleanliness was what made me want to leave. The rooftop terrace which is mainly why I booked this hotel was under renovation and unable to use. Even after I confirmed my booking 3 days prior there was no mention of this. The breakfast is a rip off, avoid this too. I was told my booking included this then they asked for more money upon arrival. I also found a camera in the bathroom which violates so many things. As a solo female traveller I felt unsafe. The manager also showed me upon check-in where he hides the master keys in case I lose mine and there is no reception. That’s scary as other guests know this and anyone could have metered my room.
The safe was broken and they didn’t fix as promised. I had a jacket and an envelope that was hidden in my backpack taken and the manager tried to accuse me of lying. Overall terrible experience. I ended up losing the money and having to book another hotel elsewhere. Expedia is being very helpful and trying to help me get my money back.
Đọc thêm
JAIMEE
Giải trí
10,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
The room was modern and spacious and the staff was friendly and helpful. The rooftop patio was closed for renovation so I did not get to enjoy that, but the view from my balcony over the main street leading to the cathedral was excellent! The hotel was right in the heart of everything! Would definitely stay again!
andrea
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Room was spotless and staff was friendly and accommodating
Yuzhuo
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Great location
Gaspare
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 16 tuần
Expedia Group verified review
Staff was informative and friendly.
Greggory
Giải trí
8,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Great small boutique hotel
Rafael
4,0
/10
Đánh giá cách đây 18 tuần
Hotels.com verified review
Hotel localizado numa área muito movimentada. Ainda que muito central, fica numa rua com acesso limitado aos carros e ao mesmo tempo muito barulhenta. O quarto era bom, amplo, mas com algumas paredes descascadas, ou seja, falta manutenção. Café da manhã muito fraco.
Katelyn
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 19 tuần
Expedia Group verified review
Friendly staff and great location! The room was comfortable and clean.
Sandro
8,0
/10
Đánh giá cách đây 20 tuần
Hotels.com verified review
Der Duschkopf war schrecklich und wurde schon lange nicht mehr gereinigt. Hatte viele weisse und schwarze Kalkablagerung. Ansonsten war die Suite sehr schön. Sehr zentral gelegen und nette Belegschaft.
Leon
8,0
/10
Đánh giá cách đây 21 tuần
Hotels.com verified review
Amazing position of the hotel. Right in the middle of the old town. Staff was very friendly and helpful, always trying to help or accommodate our needs. Hotel need renovation, but everything was working inside our room.
tim
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 22 tuần
Expedia Group verified review
Nice enjoyable stay thanks
Kathleen
10,0
/10
Đánh giá cách đây 23 tuần
Expedia Group verified review
The stay was fantastic! Rooftop views were amazing and
Gary
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 24 tuần
Expedia Group verified review
Hotel was in an ideal location, very close to the duomo with lots of restaurants and cafes nearby. Our room was spacious and well equipped. Would be happy to stay here again.
Anne
Giải trí
8,0
/10
Đánh giá cách đây 25 tuần
Expedia Group verified review
I enjoyed my one night stay at this hotel in Catania. My room had a lovely balcony window street view of the duomo and included a delicious breakfast. The location was very convenient, and as a solo traveler I felt safe. Thank you for the beautiful Il Gattopardo room! The interior was very modern and clean with elevator and stairs. The staff was very accommodating and helpful to call me a taxi for my departure.
Đọc thêm
Patrick
Giải trí
10,0
/10
Đánh giá cách đây 28 tuần
Expedia Group verified review
Sehr freundliches Personal. Ideale Lage.
Rosemary
10,0
/10
Đánh giá cách đây 28 tuần
Hotels.com verified review
The staff were super helpful and kind! I had some medical issues to deal with and Vanessa and Carla - the concierge’s were do beautiful and kind to me!
The cleaning staff were amazing and everyone was helpful and kind! Can’t recommend enough!
JASON
10,0
/10
Đánh giá cách đây 29 tuần
Expedia Group verified review
Great property right in the middle if the city.
Andrea
Giải trí
10,0
/10
Đánh giá cách đây 29 tuần
Expedia Group verified review
Staff is excellent, location is perfect. Room was very clean with all of the little extras that make a hotel experience memorable (toothpaste, toothbrush, shampoo, conditioner, body wash, a welcome bottle of champagne, two free water bottles).
Michelle
6,0
/10
Đánh giá cách đây 30 tuần
Hotels.com verified review
The staff were absolutely amazing and super helpful. The hotel needs a refurb throughout.The roof terrace has a great view of the Duomo but it’s a neglected space which could be turned into something lovely for guests to enjoy. The biggest issue for all of our group was the noise from the surrounding bars late at night and into the early hours.
Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779 cấp ngày 18/12/2015 | Địa chỉ: Tòa nhà An Phú, 117 - 119 Lý Chính Thắng, Phường Xuân Hòa, TP HCM | Đại diện pháp luật: Lê Minh Tú| Email: cs@traveloka.com | Tel: +84 28 3861 4699