I had an outstanding stay at Only You Atocha and cannot say enough good things about the experience. The hotel was clean, comfortable, and conveniently located, making it the perfect base for exploring the area. What truly set this hotel apart was the exceptional customer service. During my stay, I lost my cell phone, along with my ID, debit card, and credit cards. It was an incredibly stressful situation, but Samuel went above and beyond to help me. He was professional, compassionate, and genuinely committed to assisting me throughout the process. His patience, kindness, and willingness to help made a difficult experience much easier to manage. Samuel’s outstanding service reflects very positively on Only You Atocha, and I am extremely grateful for everything he did. Employees like him are rare and deserve recognition. I highly recommend Only You Atocha to anyone looking for excellent accommodations and customer service that truly exceeds expectations. Thank you, Samuel, and thank you to the entire hotel staff for a wonderful stay.

Habitación superior

We loved our time spent here! The room was perfect and was an amazing place to come back to after our days spent exploring the city!

a pesar del problema de las obras muy bien

This was a great staying , centric , comfortable and the staff was very professional. I can recommed this beautiful place to stay 100 for anyboday that wants a pleasent and centric Stay.

Great looking and clean place! Plenty of food options avaible and the staff was very helpful and made sure we were taken care of! It is right outside of the train station which was very convenient. Outside is under construction which was a little annoying but nothing crazy. Overall a good stay!

Really nice hotel very close to train station. There are restaurants and a cafe in the hotel so you don’t have to leave. Room was overall nice though our king bed was 2 double beds pushed together each with separate sheets so it was like we were sleeping in different beds right next to each other. Unfortunately there was construction right outside that went all night.

Todo excelente, solo el horario del bar en planta baja es muy limitado.

Excelente hotel. Hemos estado ahí 3 veces y es estupendo.

Well located,good amenities comfortable beds. The only thing the breakfast was good but not for the price

Staff was amazing

Super convenient to the Atocha train station.

The staff are first rate. Due to no fault of the hotel night work was carried out right next to our window and on the second night of our stay. A crane was employed all night with the construction lighting impacting the room even with curtains drawn. The noise of the crane and the loud conversations continued all night. I think a hotel’s worth is measured in how they respond. When reported at check out they apologised and immediately waived the cost of breakfast for our stay. We will absolutely return to this hotel for its breakfast service and wonderful top floor bar and tapas. This is an hotel that values its guests.

Great experience on Only you Atocha, the staff are very helpful and hard workers. The food is great and the price are ok. Everything important on Madrid is close from this Hotel. You have the train station, Metro, buses and anything you want to rent to move around the city. Breakfast in the morning are Amazing, one of the best . Staff always very nice, everything is clean. The view on the top of the restaurant is beautiful and the price for what we paid is inexpensive. If one day back to Madrid I believe this Hotel will be my fist option. Thank you to the all staff of Only you Atocha.

We really enjoyed our stay at Only You Hotel Atocha! A great location, just steps away from the Atocha metro station, and a short walk to Retiro Park. The staff was very helpful and accommodating throughout our visit and leading up to it as well - our flight was scheduled to arrive after the check in window and they were very helpful with this. The room was great, with air conditioning and free wifi, a TV, nice bathroom, vanity, and a balcony. Be aware that there is construction going on outside the hotel right now, and the walls are thin, but this didn't bother us too much. We really enjoyed our visit and would visit again next time we're in Madrid!

Quantos limpos e agradáveis. Achei o htl precisando de reformas. Área dos apts. Atendimento do bar no térreo deixou a desejar. Está em reforma em frente. Não tomamos café da manhã.

ホテル前の道路が工事中でうるさかった。駅近でエアポートエクスプレスにも便利。

Very loud due to heavy construction works outside the hotel the run 24h with heavy machinery, no way you will find proper sleep.

el personal muy atento la habitación impecable la localización de lo mejor había construcción en la calle pero ni afectaba nada

This is a very nice hotel in very nice location.