Turn up to check in Get ignored for over 2 or 3 mins Sit down with luggage since tired Customer walks straight to the front and instead of serving us continues to serve clearly rude customer instead. Wait another 2 mins before being asked if we need help

I was there for over two weeks, I could hear everything in the room next to me and there were the same kids over multiple nights kicking on the door across from me. Also the streaming to TV function did not work. but I thought the parking was affordable and the room was clean

From start to finish the service was fantastic.

Friendly staff and customer service

It was good and comfortable.

A nice place to stay. Generous sized rooms, that are in good condition. A shopping centre just across the road. And about 5 decent restarants within walking distance and other cafes during the day. Service was also friendly and helpful. We had to stay a second night unexpectedly, and booked here again.

It's great that therr is a good Restuarant onsite and a supermarket close by. The staff in both the Hotel and Restuarnt were great. The coffee from the cafe was superb

TV not working. Stayed 4 nights. Complained to Management but little help with TV. After third day of not fixing the problem, spoke to Manager who offered excuses but not a solution. On check out, extras not received, added to Bill, although prepaid? Cannot recommend and we will definitely not stay there again. A blot on the Quest franchise which we normally rate as excellent.

The hotel staff were friendly and prompt in fixing the issues with the facilities that were not working. The concierge was lovely, who booked us in and checked us out. Overall, it was a quiet and pleasant stay. I would stay here again.

All staff were extremely friendly and welcoming. Rooms clean and tidy

Nice and quiet, they accommodated late departure

Five stars for the staff here – they are incredibly friendly and professional.

Room was good, great layout roomy and clean but had old faulty TVs, one of the air-conditioning units in the bedroom keeped triggering a fault and having to be reset and the showers were absolutely terrible in their performance, constantly changing pressure and temperature to quite an extreme. Staff were friendly and mostly very helpful. Having access to the gym (which was well equipped) was great and the food was good with great service. Excellent carpark as well. Unfortunately this could have been so much better, we really needed to use the hotel to relax between our busy schedule and the two things that would have done that weren't up to the job, unable to have a relaxing shower or even an adequate one as I had to even time when I washed my hair between the temperature changes and no TV working in the bedroom and lack of content on the other we couldn't even snuggle and enjoy a movie, this was a big letdown on such a great holiday at this hotel and location. We have four kids ranging from five years old to 15 having a three-bedroom apartment is essential. Relaxing is essential.

Ok-ish accomodation. Our particular room had an odd odour but aside that all other aspects of the room was clean

Great area and close to transport to get to Accor

The apartment had everything we needed and was clean and tidy. We dined at the restaurant onsite one night and the food was good. The property was in a great location close to restaurants, shops and public transport.

We had a short stay. Our room was clean and fresh. Cafe downstairs was lovely. So were staff

Clean and quiet.

This place is amazing, with mini kitchenettes in the studio room. Extremely clean rooms and immaculate property, with a great cafe and bar next door, (you get a drinks voucher to use in there). There is a grocery store and small shopping mall and a few nice restaurants across the street. It is a little out of the way but super close to my family for a Xmas family visit. Could not be happier with this place, I highly recommend it.

I will visit again