7,6
Hài lòng
Từ 642 đánh giá
Vệ sinh

8,0

Tiện nghi phòng

7,4

Vị trí

9,4

Dịch vụ và Tiện ích

8,4

Đánh giá của du khách Hotel Lavanda Mérida

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Juan Carlos
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

Todo perfecto. Solamente deberían aclarar que el desayuno continental no es tipo buffet, cuenta con un menú limitado de opciones.
Robert
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Yes and freshly bread baked and croissant made by chef Andrea
Esthela
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

La puerta de la habitación caída, la regadera tapada no salía el agua bien se le avisó al personal y no repararon nada. Las planchas de ropa Muy viejas unas ni servían no tienen secadora de cabello ni para prestar.
Eduardo
8,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

La alberca se mira chica. El cuarto que nos dieron estaba un poco maltratado de la ouerta y tuvimos que pedir otro.
Diana Laura
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cùng Bạn đời
10,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Si funciona el aire acondicionado pero hace mucho ruido, la habitación huele a humedad pero por el precio están bastante bien
J JESUS
2,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

No tiene estacionamiento esta muy retirado
Réjeanne
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

Tou était parfait!
Mario
icon-Giải trí
Giải trí
2,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

El lugar no es como en fotos, la regadera no servía el cuarto con humedad horrible, alberca elada y mal olor piso levantado
Rafael
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 23 tuần

Hotels.com verified review

Muy buenas las instalaciones personal excelente nunca cambien
Chantelle
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 23 tuần

Hotels.com verified review

Clean room, pretty spot, didnt interact with staff much (i suppose its a good thing i didnt have to) but they were pleasant.
Mauricio
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

Las habitaciones están limpias pero les falta mantenimiento, la pintura se está cayendo, los pisos rotos y las puertas con polilla
RURIKO
10,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

夜遅く到着しましたが、直ぐにお部屋に入れました。近くの公園に屋台が出ているので美味しく食事してゆっくり休めます。ツインのお部屋でとても広く清潔です。。
Sabina
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
6,0
/10
Đánh giá cách đây 24 tuần

Expedia Group verified review

The staff do an amazing job at maintaining rooms and public area, however, significant renovation investment would be a tremendous improvement.
grace
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

Room was clean but had moldy peeling paint. Advertised breakfast included but then said it wasn’t when we tried to eat. Overpriced without breakfast & for condition of hotel.
Walter
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 24 tuần

Expedia Group verified review

Huge bed & bathroom, great shower. A bit of a small room however
Jason
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 25 tuần

Expedia Group verified review

Staff were helpful and courteous and the cafe in the restaurant was excellent! Loved the design and concept of the building and was a convenient location for us. However, the room had an extremely hard mattress, the walls were in poor condition (left over from previous water damage), the pool, although a beautiful layout, was freezing cold. The marketing on expedia was well done, but in reality, the hotel was shabby. The ownership needs to invest in some proper renovations. Our light fixture in the bathroom had exposed wiring that was fastened with electrical tape. The room did not have sufficient lighting and our table lamp didn't have a switch so we had to get behind the bedside table to unplug it to turn it off. The shower had reasonable pressure but the door didn't keep water from leaking around the bathroom floor creating a dangerous pool. We had to move rooms because there was a sewer backup into our shower. The staff were accommodating but we were not offered any compensation for the inconvenience of having our bathroom smell and look like an outhouse in the shower. Soundproofing is poor as we could hear loud activity at 6am from an adjacent building along with noise from the second floor hotel room above us as the floors are wood. Beware there was no in-room safe and I had to leave identification at the front desk as a "deposit" to get pool towels. Staff were great but ownership needs to step up.
Đọc thêm
Janice E.
4,0
/10
Đánh giá cách đây 25 tuần

Hotels.com verified review

Just an I dont care attitude.
William
10,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Very clean, friendly. VERY poor internet connections.
Guillermo
icon-Kinh doanh và Giải trí
Kinh doanh và Giải trí
2,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Checking took over 40min due to computer, internet issues. They finally made a hand written receipt to get me a key only after I asked them to cancel my reservation so I could go elsewhere. Arrived at hotel 9pm and finally got a key by 9:40ish. I tried to settled in and had zero luck connecting to WiFi, decided to shower and try again but still no luck connecting( I had room 21 and it’s at the end of the hallway, not sure if that has anything to do with the connection issue) I then tried to turn on tv to watch something and had zero service, only a spinning wheel of dead. Seems like cable service runs on WiFi. By this time it was past 11pm and too late to make a move. I also booked the hotel due to a post on the booking page that said they offer free shuttle service to the airport(that wasn’t the case, I was told I had to book a car service and that it would be $300mxn pesos… I got my car ride for $120mxn pesos) place was cute with decent location but the room shows age and disrepair, the lack of WiFi and cable was a problem in my case. Much left to be desired.
Đọc thêm
Zita idania
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Habitaciones muy obscuras tuvimos filtración de agua que encharcó la habitación por lo que se solicitó cambio de habitación, cuanta con estacionamiento que está a dos cuadras si llegas noche tienes que ir al hotel por el encargado para que abra el estacionamiento y hay que caminar, en general buenas camas y el color lila es muy agradable
Đọc thêm
Số lượng đánh giá trên mỗi trang
20
40

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