The front desk, in particular Sarah Lorenzo, went above and beyond to tell us with some issues that arose before we checked in.

キッチン用具が日本人からすると物足らない感じがしました。 ただ、基本的にどれも素晴らしく、流石リッツカールトンだと思いました。

This is a beautiful property in a great location. The staff was so wonderful and welcoming. We will be back.

Wonderful property. It is above standard on most levels. The service at the front desk and in the restaurant can be improved. The 24 hours swimming pool and fitness center is a definite plus. The room features a versatile and convenient kitchenette equipped with a range top, combo oven and refrigerator and washer and dryer. The view from the balcony is decent but since the property isn’t located on the beach you can see the street and buildings before you see the beach. Overall it was a decent experience but I will go for a resort with beach it’s own beach next time.

Location, view, maintenance, services.

Everything was great just need to add usb plugs and outlets

Great experience

Always a pleasure to stay at ritz Carlton Waikīkī The staff is amazing and helpful the property is very clean and in the middle of everything. The location is great. We have the best time there.

The property is great. The location could be better, but it’s fine. The rooms are well equipped and good size for a family of four. You can walk to restaurants, shopping centers and the beach. I definitely recommend this place.

高級ホテルとして模範的で非常に満足した。次回も利用したい。

Good

ホスピタリティが完璧でした！滞在前から、コンシェルジュの方とのやり取りも、安心感がいっぱいでした。母が車椅子だったので、多方面に配慮しなければいけませんでしたが、バリアフリー対応やサポートなど、とってもありがたかったです。

We had the best time at the RCR Waikiki Beach. The hotel is in a great location with so many things (beach, restaurants, shopping) walkable from the hotel. The staff (everyone!) could not be any kinder. My only complaint is the cost to park at the hotel. We rented a car for the week so had to park it there and $62/day is quite costly. But the valet attendants were so friendly and accommodating. We are already planning our next visit!

Ritz is an exceptional hotel but that is expected of course. Everyone there goes out of their way to make your stay the best possible. *The suite was very comfortable. * Pools were nice however the pool choice of food was very poor. * If you are with kids, you can't use the Jacuzzi. * Restaurants do not have too many choices at least in my opinion. * There is a lack of music in this hotel compared to others that we stayed at in Honolulu. Therefore the entertainment is very poor. For example, live music by the pool at the OUTRIGGER Reef Waikiki Beach Resort was unbeatable as well as the suite lounge with free breakfast, drinks and dinner snacks. You would think that paying over $1000 per day would get you something exceptional but in my opinion it did not. Sure, the service is unbeatable however to enjoy a vacation takes more then service. Pool is on the 6th floor so it has a view but that also comes with a lot of wind which makes it cold. This is NOT on the beach so you have to walk a few blocks, therefore they should make it up in a different way which they did not. Anyway, Nice hotel, great service but will not stay there again.

Good location and friendly ataffs

This will be our Hotel when we visit Waikīkī! The hotel staffs is just wonderful!

The room was absolutely beautiful! Views spectacular. Cleanliness I rated a 4 star just because there were some minor things. Looked more like a rush clean. However it was beautiful and I would definitely be back!

It’s definitely not a Ritz. Very simple hotel and the service is basic.

The view from the room is stunning

Great staff and accommodations.