Lovely room in a very convenient location. Staff were a great help and the breakfast basket was such a lovely touch!

Plenty of choice for drinks, food available (pizza).

Frühstück im Picknickkorb vor die Türe gestellt, mal was anderes.

very friendly staff, and brilliant for dog's

Unfortunately we didn't find the staff at all helpful. The continental breakfast was poor ... Soggy pre frozen pastries in a stained picnic hamper. However the roo. Was clean and tidy and bar well stocked.

Lovely stay

I have thought long and hard about leaving a review for this stay. I believe if you can't say anything nice then don't say anything at all. However i can say something nice so i will continue. Our arrival/first impression was very poor. The 'lady' who greeted us was rude,blunt and unwelcoming . The Hotel should check who was on duty on Monday 11th May at 4pm. I would advise they are sent on a hospitality refresher course. We weren't shown to our room, just told where it was. When i entered the room i cried it was dark,dingy and dated. We don't mind dated, this is an historic old building but it looked very 'unloved'. We would have addressed these issues but didn't feel able to due to the reception we had. Laterly in our stay we found other staff to be polite, and friendly. The barman and kitchen staff were lovely. My husband had a cooked full English breakfast which he said was really good. The door to our bathroom was really grubby with dirty fingerprints. The large shower head was dirty,i didn't shower because of this. On the morning of our departure we were given a continental breakfast which we took away with us.

Only a 1 night works trip. Clean room with everything you need. Tea/Coffee etc. Staff were very helpful with a great breakfast. Old world charm and could not fault.

Ideal for the city centre easy reach of everything

Sengen og sengetøjet var meget behageligt. Personalet var venlige. Jeg valgte continental morgenmad i en lille picnic-kurv, som blev bragt til værelset, og det var rigtig fint.

Room was advertised to have breakfast included. What a misleading, dishonest statement by the hotel. On arrival I was advised the breakfast was a continental with fresh pastries. Not so. Pastries were thawed out frozen items. Mostly inedible. An OJ, yoghurt, small amount of fresh milk, boring corn flakes. Not even additional tea or coffee sachets. IF THE BREAKFAST IS CONTINENTAL IT NEEDS TO BE HONESTLY DISCLOSED IN THE HOTEL INFORMATION SO POTENTIAL CUSTOMERS CAN MAKE AN INFORMED CHOICE. I never choose continental. I surely will never choose or recommend this hotel. What a very unpleasant experience.

Bed was comfortable and parking was just across the street. Would not stay in the summer as it would be noisy. Shower was good but could do with a good clean as lots of mould on the grouting

Lovely historic hotel, comfy bed, nice clean room, central location for exploring Worcester close to NCP car park. Lovely staff and a great cooked breakfast.

Old.room with stained carpets, dust everywhere, noisy, mold on shower curtains, a dirty moldy towel was left behind the bath, never noticed by whoever cleaned there. It's authentic, I'll give it that...

Hotel is very central for all the sights and shops. Staff were helpful and friendly. Room was clean and spacious with small fridge and kettle etc. The included continental breakfast hamper was a nice idea.

Bar was warm and friendly Our room was dirty, thick dust on skirting boards and all ledges and window sills Shower head was rusty and drain was Yellow We did not shower and went home to wash Would not stay again or recommend it to others

Great room, great location fantastic bar and friendly staff

Lovely quirky room. Very nice pub (oldest in Worcester) very friendly staff

Bed was crap but luckily for me I didn’t have to sleep on it. The lock broke on my colleagues door meaning he wasn’t able to get in to his room. No staff, no contact number. I slept on the floor and my colleague got the horrible bed. We probably both had a rubbish night

The staff were lovely. Room was nice. Four poster bed. Slightly awkward shower curtain but bath was lovely.