The ryokan was a great option for ski trip. Amazing onsen. Great breakfast. The staff were incredibly friendly and helpful.

Wonderful stay! I was a solo traveler staying in hakuba for the snowboarding and I met new friends during my stay at this hotel! Theres a nice community lounge where people get warm and share stories about their day! Its also a 13min walk from Skyline Gondola and has many bars, restaurants, and food truck along the way!

오래되었지만 깔끔하게 관리되어 있습니다

チェックイン時にベルを何度鳴らしても反応がなくてレストランの方に声をかけてようやくチェックインすることが出来たので、いないなら案内が欲しかったです。また、別館の部屋だったため、移動で地下を通ったが電気がついていなかったり、寒かったりで不気味な感じがしたので爽やかな雰囲気が良かったです。

Wi-Fiが無かった事が不便だと感じた。

The owner came and picked us up from the bus terminal! He spoke very good English and was very warm and friendly! He then dropped us back at the bus terminal at the end of the trip. Our room had a shared bathroom, which I didn’t realise would be the shared showers in the onsen (no booths or privacy) so that might not be for everyone when booking a room with shared bathroom. But apart from the showers, this place was great! It’s a little old and dated but warm and friendly and the location is so good! We could see our favourite runs at Happo One from the front door. Very close to the main bus terminal. I would definitely stay here again!

Very helpful owner who spoke good English and offered to pick me up from the station even though I arrived at quarter to ten pm. The room not in absolutely mint condition but clean and comfortable. The onsen was not exceptional but enjoyable. The breakfast buffet provided a wide range of choices for a hotel of this size. Unfortunately, the restaurant was reservations only when I had hoped to have dinner on my second night.

Everything very nice

Good location, great staff, nice onsen. I highly recommend the breakfast.

最高に快適でした。言うことなし！！絶対リピートで行きます！！ プライバシーも守られているし、フロントの方は親切でした。 あえて言うならルームキーパーの子がちょっと無愛想だったくらい、、、 でも問題ないです、非常に居心地の良い旅館です！

Staff were super helpful, offering free shuttle service whenever they saw us on our way out. The Onsen was amazing, although the 900 yen fee to use it caught me off guard, although 100% worth it. It's great if you're on a budget, as it is still a very short (3-5 minute) walk to all the restaurants and the main bus stop, but not so close that prices are super steep.

スキーでの滞在に、利用しました。となりの扇谷ホテルと地下で繋がっていて、チェックインやチェックアウトは、ホテルのフロント、風呂もホテルを利用します。旅館は古いのですが、清潔に保たれています。朝食も、ホテルバイキングを利用し、とてもおいしくいただけました。スタッフもとても親切で、旅館のフロントでは、スタッフとみられるおじいさんのハーモニカの演奏が聴けます。

We turned up to hotel Ouguiya Hakuba and it turns out it is connected to the ryokan via an underground passage. Hotel staff very friendly, and will attempt to assist in anyway possible. No showers close to the ryokan. You must walk about 250 meters up and down stairs to the onsen room which has showers there with other hotel guests. The onsen is incredible and most of the time we had it all to ourselves. you can use the large breakfast room owned by the hotel for about 1000¥. Very good fun, but be prepared to sleep on a futon, in an old traditional backpacker style private rooms, enjoying onsen and kimono wearing!

Located of the Hakuba Hotel (its even connected to it via tunnel) its in a fantastic location. Close to shops and bars and only a short walk from Happo bus terminal. I strongly recommend a stay even if its just for the onson!! Haha enjoy

建物は少し古いが、洋式トイレで特に不満に感じるものはない。大浴場は清潔で気持ちよく入浴できます。朝食はよくある内容のバイキングで値段にしたら1000円程度の食事になります。

We thoroughly enjoyed our stay at Ougiya Ryokan! The staff were so friendly and helpful, the location was central to all our needs......Gondola, ski shuttle, bus terminal, restaurants, Lawsons. The breakfast was delicious and the Onsen so relaxing. I wish i could keep this place our secret!

扇屋旅館は全体的に古い感じです。冷蔵庫はありませんが、冬季だと窓の所に置いておくと冷えます。洗面所とトイレは部屋から離れています。ホテル 扇屋と扇屋旅館は地下の通路で繋がっています。コンビニとかバスターミナルへは扇屋旅館からの方が行きやすかったです。

The hotel was a bit old but maintained as well as I believe possible! Our booking was a last minute decision due to a previous booked elsewhere failing due to lack of transport to its location. Ougiya Ryokan was super easy to find as it was only 300m from Happo One bus Depo. The staff were super helpful and accomodating. The morning breakfast was always a well presented delicious buffet. The location to the ski slopes was a bit of a hike if walking but late in our stay we discovered shuttle buses are very close and frequent. The last day was particularly snowy and we hadn't been able to organise a taxi to the bus depo(deep snow would have made walking very difficult). The staff unexpectedly arranged to personally drop us too the bus which was awesome! A great all round experience, including the Onsen;) lol

It's a relative old hotel. The facilities are basic but sufficient. Rooms are good size and clean. For what they charge, It think it is a very good value. It is convenient located within 5 mins walk to the Happo bus terminal, which connect you to any ski resort in Hakuba.

建物・部屋が古い。エアコンがうるさい！のに効かない！ 二重窓のサッシはカギもなく隙間風が寒い！ 朝食も７時からなのに２日とも用意できるのは7時１０分。