Xếp hạng và đánh giá tổng thể Grotta Palazzese Beach Hotel

Not a 5 star hotel at all. A motel for a ridiculous price.

This hotel claims it is five star, more like 3 Star. Great location and that's it. Staff need more training, when you ask for anything, their go to answer is "Sorry No" It started at check in, we had to carry our own suitcases from our car to the hotel, we were given the wrong WIFI password and thigs just deteriorated from her. Breakfast, is minimal, there is no bar so you cannot even get a pre-dinner cocktail! most of the staff were terse, they look like they are bored and when you ask for anything, it seems to be a chore. My wife and I stayed for five nights and were very disappointed

The property is stunning. Somewhat far from poligiamo a mare, must drive to it, it was a busy weekend and we couldn't find parking in town. Our room was beautiful, the a/c didn't with, they have is another run, the outlets didn't work. I am thankful for their efforts.

Pros: spacious room, modern bathroom, great terrace with hot tub, nice sandy beach, quiet, can reserve at the Grotta restaurant, helpful English speaking staff you can contact via WhatsApp. Cons: poor air conditioning strength - room never got below 26C, warm mini fridge, no beers in fridge, no coffee in room, small breakfast buffet, best order directly from kitchen. No shuttle to other hotel in town but those guests can get a shuttle to the beach and you can’t even sit in the empty leg back to town. Expensive taxis - €50 for a car to Monopoli, tuktuk slightly cheaper but still expensive, uncomfortable and unsafe. No hotel pool but there was a pool in the old hotel before they took over. No gym. The beach is nice but not private and exclusive to the hotel, shared with another hotel and beach club. Avoid Italian school holidays as very crowded with noisy children. Hotel room was high tech but in all the wrong areas - I don’t need an iPad to control lights, I want good air con, a cold fridge and a coffee maker. I like a nice spacious shower but no need for a huge rain shower with 5 settings - put a double sink in the bathroom and hooks for towels. Cleaning seem to miss small toiletries like I used cotton pads every day but they were never replenished every day after they had seen I had used them even after I asked for more the first day. It’s like they had ambitions for design but ran out of money. We might stay again for the right price, at the right time and hire a car.

Excellent beach resort and location. Staff was very attentive both within the hotel and beach side. Easy to get downtown with 10 minute Tuk Tuk ride.

Really nice property. If considering to be a 5 star property, feel that the staff need to be more warm and friendly.

O hotel superou nossa expectativa. Ótima localização, limpeza e organização impecável. atendimento de execelente qualidade. Equipe extremamente atenciosa! Especialmente Carmen e Nicola nos fizerem a sentir em casa.

Friendly staff, upgraded tastefully decorated, beach is clean, staff is very attentive

Clean, beautiful and serene! Beach was also fantastic!!!

Resort was clean, access to the private beach with chair and towel availability. Upon check in we were informed that the hotel was not the same as advertised with a cliff side dining experience however it was at the sister hotel and reservations and rail seating was priority to us as hotel guests. The town of Polignano A Mare was easily accessible from the resort and transportation was arraigned by the front desk.

Bien!

Es un hotel alejado de Polignano Es necesario tener auto El personal es amable aunque no siempre Creo que debieran esforzarse más dado que es un hotel caro Lo mejor la recepción y la playa Sugerencia: mejorar y ampliar el menú del restaurante

Boa estrutura, quarto super confortável, praia particular com serviço, porém poucas opções no cardápio

La spiaggia e il servizio.

Wc sem água quente no lavatório, cabine chuveiro pequena, e quarto desconfortável para hotel de 5 estrelas. Pequeno almoço muito fraco e com pouca oferta

Un lugar extraordinario para descansar alejado del centro de la ciudad, muy amplio

Tout parfais mais dommage de ne pas avoir été averti que pas de service de restauration ni de transat …

Excelente servicio

Wonderful and modern

From the personalized greeting as we entered the property, to being welcomed as we parked. Every step of the reception process was exceptional and professional. Check-in was quick Rooms were outstanding The view is priceless The complementary shuttle between the hotel and downtown, whether you’re visiting the restaurant, or just spending time exploring.. the shuttle service was an unexpected bonus Every time we returned to our rooms, they had been reset cleaned and organized, as if we were arriving for the very first time Super professional staff, I am looking forward to the next visit already!