Terry
cùng Trẻ em
2,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
I couldn’t go on my trip last minute because of medical emergency with my health i tried to ask for a refund on the room and they refused to give me one. I tried a few times and they didn’t want to help me at all and I was traveling from the united state. So my wife and daughter where still going and because the room was in my name for check in they wouldn’t allow me to change to my wife’s name so they could stay at the hotel. I had to book another hotel for my wife and daughter to stay in worst hotel ever they took of $1600 and we didn’t even stay there. They even wouldn’t give me a part of my money back…. All they say it’s there policy please don’t trust these guys I feel like I was robbed by them out my money
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