The Grand Hotel Telese looks the part. An old grande dame of a hotel with lovely entrance and great hall. It was good for kids, lovely pool and the receptionist was warm and friendly. The rooms were fine and clean. Dinner let it down badly. There's only one place to eat on site, and no one was around to take our order, despite having booked a time and it being quiet. When the food came, it was bland and missing ingredients you'd expect from the dish as described on the menu. When we raised it with the service staff, we could see he was afraid of the chef and when he eventually told him, the chef tried to argue the case rather than accepting his error. We ended up ordering off the kids menu as there was clearly no interest in making things right. I left a message for the manager that evening. At checkout the next morning, he showed little interest, and when I raised the staffing issues and the food directly, he defended his team instead of listening. Decent hotel on the surface, but poor training, and the food was genuinely shocking.

Todella kaunis hotelli rauhallisella alueella. Hyvä välietappi. Varmasti olisi viihtynyt useamminkin päivän kun käytössä uima-allas sekä spa. Aamiainen myös kattava! Suosittelen

Great double room. We enjoyed the clean pool and the great breakfast.

Nice staff beautiful property.

la chica de recepcion muy atenta, amable y simpatica

Staff not so good.

Stuttura un po’ datata sopratutto nella zona SPA, piscina e prato molto bello, camera e bagno da migliorare.

Beautiful hotel, especially the staircase

ottimo per qualità prezzo, aree esterne e piscina confortevoli e ben curate.

L hotel è molto grande, da la possibilità agli ospiti di utilizzare l area piscina, ristrutturata da poco, tenuta molto bene, le camere sono spaziose, la colazione è varia e servita in giardino.noi trascorriamo volentieri qualche weekend di relax.

Beautiful property. Staff respectful and courteous. Reception, Vincenzo especially, do accommodating and professional. Highly recommend to stay at this property

Travelling for a wedding that took place at this hotel. Booked for 5 nights, beautiful hotel, comfortable room and outstanding service. Rooms are basic which is expected in this part of Italy, no kettle or tea and coffee available in room however comfortable bed, clean and ideal for what we needed. Fantastic spa and pool facilities. Would book again when visiting family. Supermarket and town a short drive away but too far to walk so would recommend car rental.

We stayed at hotel for our daughter's wedding and the staff went out of their way to make her day so special especially the maitre d of the restaurant.Food was very good & swimming pool amazing.

Lovely staff, great location and fantastic food!

La colazione è da rivedere completamente pochissima varietà e qualità.

Struttura molto bella e personale molto gentile. La camera molto bella con terrazzino sul giardino di ingresso, le uniche due pecche sono sul bagno (evidentemente datato e che non rispecchia la modernità della camera) e sulla piscina termale che a mio parere è risultata troppo affollata per l'esigua grandezza della stessa.

We stayed over two weeks. Daily breakfast excellent Very clean, helpful staff. However pool amenities and spa are additional and not open daily. Shower stall floor is very slippery with no handrails.

An imposing property in beautiful surroundings, with lovely, well-appointed Spa. Pleasant, helpful staff; excellent buffet breakfast. Slightly let down by very limited dinner menu.

pool n terme

Great facilities for the family - 3 pools all available to our youngsters