Room was very nice and clean, we used self check-in. Hotel is about a 10 minute walk from the train station and it's about a 3 minute ride into Innsbruck.

Το προσωπικό ηταν εξυπηρετικό, το δωμάτιο ευρύχωρο και ηταν ικανοποιητικο για τα λεφτά του.

no comments

Nice hotel, but very expensive for what was offered.

Habitación muy buena. Una vista hermosa. La ubicación es buena. Lo malo el agua no es realmente caliente (en invierno es importante) y pasado las 8:00pm no hay nadie en recepción que te reciba para hacer check in. Hay que ser muy intuitivos para poder hacerlo tú solo sin personal disponible

Recepção atendimento mediano e impessoal, faltou simpatia e atenção com o cliente no Check in e nas dúvidas que tivemos como onde parar o carro e pagar o estacionamento. Bom café da manhã. Conforto razoável no quarto. Hotel aceita pets e seus donos os levam para área de café o que é desagradável e ainda deixam seus pets sozinhos nos quartos gerando barulho a noite na hora do descanso e como a recepção fecha as 20h não tem com quem reclamar.

StAff was too good but room was ok ok not perfect

Parken gegen Gebühr in der Tiefgarage

Was ok

La chambre était propre, le personnel était gentil et le déjeuner avait de bon choix!

The room was small but OK. The reception staff were wonderful, freindly, helpful and nothing was a problem for them. Thanks

Quarto amplo e confortável. Cafe da manhã muito bom

The staff was friendly enough. However, our room was not clean. We were met with urine and feces in the toilet which indicated to us the bathroom had not been cleaned. There was hair in our beds and my pillowcase smelled like dirty, greasy hair. I had to turn it over and use the other side. There was debris all over the carpet so it clearly had not been vacuumed. In the morning we went down for breakfast but couldn't eat much because all the hot food was cold. If you are thinking here, I would recommend skipping this hotel and staying somewhere else.

The staff was friendly enough. However, our room was not clean. We were met with urine and feces in the toilet which indicated to us the bathroom had not been cleaned. There was hair in our beds and my pillowcase smelled like dirty, greasy hair. I had to turn it over and use the other side. There was debris all over the carpet so it clearly had not been vacuumed. In the morning we went down for breakfast but couldn't eat much because all the hot food was cold. If you are thinking here, I would recommend skipping this hotel and staying somewhere else.

Check-in was horrible. Kiosk only after 20:00, and after a lengthy check-in process, the machine failed to provide the room key. The phone for customer assistance would not connect. We spent over 30 minutes just trying to check-in. Once in the building, we found our room with doors propped wide open and an extremely strong smell of cigarette smoke. This hotel is supposed to be non-smoking, but the entire hallway was clearly heavily smoked in. Room was also dirty with old food crumbs between the beds. Worst hotel experience I’ve had anywhere in Europe.

Zimmer hat gestunken

Bello, confortevole e adatto anche alle famiglie. Personale gentile e cordiale. Buona esperienza a buon prezzo.

Good location

Nice room

Grosses zimmer