Le personnel était courtois, mais rien de plus. La chambre était propre, mais les installations son vieillissantes (ex: douche), mais acceptable. Les lits sont très confortables, mais il n'y a qu'un seul format d'oreiller (énorme). Je vous conseille d'apporter le vôtre. Pour le prix c'était bien.

The room was very clean and well maintained. The amenities that we took advantage of, the range and washer/dryer were also great as well. The location was super easy to catch buses as well as several restaurants and stores within walking distance. We stayed for a week and never felt unsafe even walking after dark. Great place VERY helpful staff. We will stay again.

Séjour de 7 nuits avec mon fils. J'ai ai choisi un appart hôtel pour pouvoir y cuisiner de temps en temps mais il n'y avait rien ! En fait, je dois louer le matériel pour 25$, (avec garantie) et je reçois le minimum requis : couverts X2, 2 gobelets, 2 assiettes et 2 bols, le tout en plastique. Il y a une poêle et une casserole et une cuillère en bois. J'ai également du savon liquide et une éponge. Je ne peux cuisiner que sur 1 seule taque sinon les plombs sautent ! Pas mise au courant de ce détail... Point positif : capsules de café mises à notre disposition. La propreté laisse à désirer. Pas de ménage alors que nous y restons 7 nuits sauf si je paye. Les serviettes sont changées la veille de mon départ (??) mais pas les draps. L'air co est très froid et on décide de l'arrêter mais du coup, tout est "cru" : nos vêtements, nos sacs, le sol,.. La chambre sent l'humidité. Il y a des fourmis dans la salle de bain. Et cerise sur le gâteau : nous découvrons, à la fin de notre séjour, un insecte. Avec le recul, nous pensons que c'était un cafard !! Le personnel est correct.

We stayed for only 1 night but it was a good experience

Good parking but old

Jvv

Clean and safe

The property was clean, disinfected and had ample parking space. The hotel was within reach of a few restaurants and a grocery store which was a plus. It is also situated near a nice park which is a walkable distance. I only wished the hotel rooms had a clock, suitcase stand, a notepad for convenience. Most of the hotels or motels I have stayed in always had one in our room. The tap of the shower was wably which needs to be fixed.

Very clean, friendly and polite staff. Well located close to everything. We stayed for two weeks and no complaints.

Good location. Clean facility. Convenient parking. Great restaurants and supermarkets nearby.

Property location is very good to access from expressway, takeout restaurant is located in the building and free parking

Room was clean and niceHowever, we had to ask for towels as there was none

It was a good hotel

It gives major motel vibes. Stuffy smells, the vending machine didnt have water. Broken coffee machine. The checkin was smooth. The rest is meh. Not going back for sure

The rooms were cleaned, but the hotel itself was dirty, wasn’t clean n enjoyable experience.

The rooms have been renovated and I like that there are no carpets in the rooms. They should get rid of carpet in hallways. Rooms are basic. Rooms with kitchenettes do not have any dishes. We really like the location and most of the staff are very nice and accommodating.

Shower was barely working and didn’t provide enough supply for guests and I had to ask for it multiple times.

tres belle hotel a bon prix personnels courtois, belle chambre,restaurant et bar sur place, la nourriture TRES BONNE service impecable

The receptionist forgot to activate my keys, then sent me to a "nonsmoking room" that reeked of cigarette smoke. Had to get a room change and as I was walking to the new room, saw a security guard with a can of Febreze enter my old room to spray it to cover the scent (?). Dubious cleaning protocols at this place

Our stay at the Hôtel Newstar was good. There were problems at check-in with a staff member who was not accommodating but senior staff stepped in and found a solution for the problems we encountered. The rooms are clean and have been renovated. There are a lot of friendly staff cleaning room, hallways and outdoor. We will come back.