Good location but the beach has a lot algae and the hotel doesn't keep clean even the pool was very dirty i am very disappointed

Hacienda Morelos Hotel is located less than a 3 minute walk from the town square. The rooms have 2 Double beds in them

Nunca limpiaron el sargazo que llegó ala playa en el espacio del hotel No fue posible meternos a su playa Tuvimos que ir a otra playa que si limpiaban su espacio Las toallas son muy viejas y estaban hasta rompidas

Clean room, clean pool and beach view

The view and location of the hotel are great. It's rated as 3 star so we didn't expect otherwise. The room and bed were comfortable (we like firm beds, so unlike others, this worked for us). The staff at the front desk were respectful and helpful within the limits of their role. Room cleaning was offered each day but was limited in terms of what was done, mostly she would make the bed and tidy a bit. The floors were never thoroughly cleaned, we had some very visible coffee drip stains that made it through the week, for example. The restaurant is a separate business but it was quite good. It was nice to fill our bottles with water in the lobby. Coffee in lobby from 730-930 daily was just ok with coffee whitener and sugar provided. No tea so we brought our own tea and a kettle from home to make it in the room. Grocery store across the street and restaurants all around was great. On-line reviews were mostly helpful to find a good restaurant each day. In all, thouh we've been to the Mayan coast, we always did all inclusive and used the resort as a base camp to explore the area. This was our first time not doing all inclusive and it was generally ok. The all inclusive option, depending what you choose, all in is probably less expensive. Going out to restaurants every day starts to add up for our budget. Most nights we were spending $60-80 cdn for a meal with a drink or two. We tried to keep things simple generally and were surprised Mexico is as expensive asCanada now

I hate to do this, but they really need to update the hotel. Its very old and worn. Upon arriving, they put us in a room that was not what I had paid for. After speaking with the manager and threatening to go elsewhere, they let me have the room I paid for, but not for my daughter and her partner. I know this is not a 5-star hotel, but there were rat droppings in the room. I can't emphasize enough that this hotel needs upgrading.

I loved this little hotel on the beach. Lots of lounge chairs, nice staff, clean rooms, comfortable beds, small fridge. Water pressure in the shower wasn't great but manageable. OMDelphin dive shop is attached to this hotel which was very convenient. I did 7 dives, a 2-hour snorkeling and a cenote tour with this shop. I'll be coming back in April 2027.

Don't book this hotel. Here are some of the issues we found: There are three rooms in the hotel with no balcony and we, unfortunately, booked one. It was poorly maintained and had very old furniture in it. We had to pay to upgrade to a room with a terrace. The bathroom flooded in the new room we upgraded to. The toilet in the upgraded room had a problem so water was always leaking into the bowl from the cistern. The hotel, in general, is rather shabby. It desperately needs a refurb. Old paint, mouldy tile grout, gaps around windows/doors let mosquitoes in, furniture is of low quality etc etc. On the plus side, the room had decent AC and fridge. If you choose to stay in PM, choose one of the hotels further north, about 100m from the leaning lighthouse. The beach is better there too.

Nice location. Near everything

We really enjoyed our stay at Hacienda Morelos. Location is great, convenient and great views from the beach. We stayed on a ground floor room. So convenient for access to pool and beach. Had all the basic amenities we needed, front desk staff were kind and friendly. Our concerns were as follows: broken glass on the pool deck, right where our room was, not cleaned up for 2 days. Water pressure in toilet meat you had to flush 2-3 times to get the bowl to empty. 2 of our 5 days the pool was taken over by scuba classes by on site business, so you couldn't swim. That said, we loved the staff, and location, which made up for some of the concerns. Price was right as well.

In the value range this hotel is very nice. We will return again. Nearby grocery store and walking distance to lovely town square.

Staff were friendly and area was very nice. We enjoyed our stay.

Grote kamer met prachtig uitzicht. We hadden wat problemen met het toilet, maar dat werd meteen goed opgelost. Helaas geen ontbijt, maar dat wisten we. Tegenover het hotel zat een heerlijk eettentje, waar je lekker kon ontbijten!

Nice view,but poor lighting,

This place is literally on the beach which is great. The surrounding area is nice with a lot of shops and restaurants. The room itself smelled very musty and I’m glad we only stayed one night. Unfortunately the entire beach is lit up with lights at night which made it hard to see stars.

Muy amplia la habitacion. Bonita vista al mar. Alberca muy Buena . Restauranta muy rico

Very close to beach.

Properly right on the beach which is awesome. Great location to restaurants, the town square, and the pier. Room service varied each day. One day we would receive clean towels and wash clothes, the next day might be one less towel and no wash cloth. Each day was different. Our room was 109 and a perfect spot. The room needs an upgrade however. We would stay there again .

Yes everything was so so,needed more improvement on property. The room was clean and nice view to the beach.

We absolutely loved Hacinda Morelos! It was right on a gorgeous beach, all rooms are ocean view with good size balconies. It is not super fancy but has perfect Mexican character and a lovely pool. It is right across from the Chaudraul supermarket and close and conviienent to all the restaurants and shops in Puerto Morelos. The restaurant in the hotel is excellent. Also has a great onsite dive center and great massage parlor right next door.