Music on in the pub downstairs until late at night and then music pumping out from somewhere at 05:30. No "bathroom“, the shower and sink were IN the bedroom. Wouldn’t stay again. Staff in restaurant were good and the food decent enough though.

Staff were amazing, the hotel could do with a freshen up in the corridors but when things were wrong in the room the staff were dead helpful. Nice area too.

A very good hotel, with motorcycle parking right outside. The staff were very good, the rooms are very clean and in excellent condition. Breakfast was good, and cooked fresh to order. The hotel was better than expected and we would stop there again.

Free parking available very close by Friendly and helpful staff - Kai made us very welcome Good food available at dinner and breakfast Nice room - compact but had everything you could need Great value

Very friendly and helpful staff, recently renovated with a lovely riverside area to sit. Good food and a comfortable bed, hard to find fault here

Small hotel but the room we had was large and nice. The restaurant in the building was very good staff were pleasant.

Above a bar. No elevators and our floors were on 3rd floor. Hall carpets are filthy but room was clean. And staff was fine. But for price,its good.

Very good. Staff very friendly, nothing was too much trouble, always happy to chat when work allowed as to your days activities. Happily use again.

Nice hotel with friendly staff, massive breakfast and a lovely evening meal . Would stay again in a heartbeat

There is a river running behind the hotel which is nice. Room was good but with no AC can be noisy outside if you keep your window open. Breakfast that was included was great. Free parking across the street.

Poor

I was surprised that there was no car park, but the street parking was okay. My spacious room on the front was a bit too warm overnight (we are having unusally warm weather) so I had the window open.On Saturday night, people outside were noisy until 1.05am, but there was little noise from within the building. The staff were friendly and helpful. At breakfast the omelette was huge.

Bar is under rooms and music until midnight, but otherwise was great value and nice rooms

Breakfast was gorgeous, room was clean and comfy and staff were so friendly

The location was convenient. The food in the hotel pub was very good! The staff were very kind and helpful! Bathroom was larger than any other we had on our trip which was appreciated

It was an ideal place for my husband and I, and our 2 dogs after being in the area for an Off roading event. The food was lovely and the staff super helpful, including offering to make numerous other event guests a takeaway breakfast as we were leaving early. Thank you to all the staff.

Staff very friendly. Nice room but little thìngs like milk being out of date was a disappointment. No on site parking. Food was very good

Brilliant hotel,great staff food excellent

Hotel was very clean and comfortable; staff were very friendly and polite, would definitely recommend for a visit

We chose this hotel as it was relatively close to Southerness Golf Club where our son was playing a competition. The family room we stayed in was recently updated and very clean. All interactions with the staff were excellent and they went out of their way to help us when we came back from the golf on Saturday soaked! The Birchtree is dog friendly and our little pooch was treated like a king! Thanks to all the guys at the hotel and we will be back next time there is a golf tournament at Southerness GC.