Xếp hạng và đánh giá tổng thể Orange Grove Hotel & Gardens

Everyone at this hotel is so nice and welcoming. Everyone always had a smile and were willing to help in any way. The hotel and gardens are breathtaking. It’s absolutely beautiful and a very different experience. The food was delicious and the drinks were spot on. They had entertainment and honestly we loved our stay. The one and only thing I would ask for is AC in the room and even then I still give them a 5 star. I would love to come back.

The hotel is lovely building staff can't do enough breakfast 1st class The standard dog accommodation room was very basic after 1 night we were going to leave but they changed our room at no extra charge to another which was fantastic. when we stay again we will ask for this room Thank you orange grove hotel & gardens

Great hotel and staff. We enjoyed our visit here and the room was comfortable.

Terribly uncomfortable bed and pillows. Shower was small and got water everywhere. Towels were thin and scratchy. Very few outlets and half didn’t work at all. Even the bedside lamp couldn’t be plugged in! Poor toiletries, no bottled water, and terrible coffee/tea options in the room. Room was ugly and hot. It is only May and we were roasting with nothing but one, small, loud fan. Very bad value for the price.

Beautiful property and building. Malcolm at check in was kind and helpful. Our room was very spacious and comfortable and clean. Our beds were like laying on springs and not ideal, but otherwise the room was great. There are no lifts, so be prepared to carry luggage up stairs. I would stay here again, but would love a better bed. 4/5 overall

Staff are amazing ,our room was so lovely

This place is fantastic for couples and families. Receptionist Emma if i can remember right she was so helpful and friendly.

The first impression as we arrived was amazing. Th long drive, beautiful gardens. Sadly the room was very dated and basic.

Beautiful location. Room pretty nice, even if a little shoddy (and allso the toilet would not flush). Dinner overpriced and all things considered, I would probably not return.

The location is beautiful with a lovely restaurant, foods are excellent. Friendly helpful staff. The bathrrom looks a bit wore out, low water pressure, no toilet paper holder.

I have stayed here many times, but from this year I have notice quality is dropped. Not all rooms are refurbished. So prepare to be staying in room which could be DIY project. On other hand if you do get fully refurbished room then consider yourself lucky. Room I had during my last visit was terrible. TV remote was broken, kitchen lower panel was lose and fell. Toilet tissue holder was broken. Towel rail in shower comes off when you pull towel. When I told manager. His response was sometime things get missed. 1:00am fire alarm went off. Only one security guard left to deal with and poor guy struggled. There was no emergency protocol to make sure all the guests are out. Next morning I found water rolling on the floor and soaked my bag and shoes. Great location, most staff are friendly (not all). But place is let down by management, headship and owner.

Nice hotel with a good resturant and bar. The gardens are a great place to eat and drink during the summer. Some of the rooms could do with a refurb but worth thenprice tag of £86 a night.

Website with instructions aboit gavibg uk register online, via a secure link from the hotel (before you arrive) need yo be updated, please. The gas main works had closed the road and we had a bit of a tour around, in the dark. Wccommidation has lots of dtylish fwatures but in places it still needs further work yo 'complete it'. Staff very helpful/friendly and we were made to feel welcome on arrival and during our stay. Breakfast was cooked to order and it was delicious. Local produce used.

This establishment remains my go to when I’m in the area. With good rooms, food and bars it is a comfortable place to stay when I am in the area

Awesome welcome from Emma on reception. Enjoyed dinner in the restaurant. Our room was reached from outside - not sure how secure it is. Room was clean - stairway less so. Damp smell in bathroom and shower was either very hot or cold! Should be a TV in the bedroom. The “strictly” element of the signs outside is not terribly welcoming We will stay here again - mainly because of the location and the staff

This place really is class. The food, the service, the apartments. Great value for money

I had a short stay but had lovely service and a stunning room. very impressed with everything about this establishment would definitely recommend to others.

I couldn’t fault the staff - absolutely second to none, helpful, friendly and welcoming. The dining - WOW, 5 stars. From supper to breakfast simply delicious and would certainly go there for a celebratory meal - it was that good. I think once the rooms are upgraded to match the quality and refurb of the dining, reception and bar areas The Orange Grove would be top of my list in the area for a wonderful relaxing stay. We will be back!

On arrival I was informed that the restaurant was closed in a Monday in January, this would have been helpful to know on booking as I would have gone elsewhere . There was a limited menus available in the bar. I booked an apartment so expected a kitchen but the room I was given did not have one. The television did not work in the room.

Lovely building and very friendly staff, rooms need some attention but good value for what we paid and lovely fresh cooked breakfast.