Clean, good service, nice location

Excellent

Amazing stay for last minute plan, easy to acquire rooms and Concetta was extremely pleasant and welcoming.

The room was gorgeous and clean! Overall amazing!

I detaljerna var det inte ett femstjärnigt hotell. Litet gym som saknade vatten och handdukar. Gick inte att torka handdukar för torken avstängt. Långsam service från snäll personal. Fel när man beställde vid frukost. Behöver trimma.

The in-room WiFi wasn’t working and they said it wouldn’t be working. That the in-room was a third party and they had no control!! Out coffee table was about to fall apart. Maintenance did come to try and save it but they couldn’t. So we had to live with it for the duration of our stay. The bar was never staffed and we had to go search for someone to assist. This is not a 5 star or 4 star hotel. It is in desperate need of help

Great staff

Shower was very small and water leaks

Hôtel fabuleux et personnel vraiment adorable et à l’écoute. Sylvia au top. Très bien placé au cœur de Ortigia. Chambre très bien. Petit bémol sur le bruit de circulation et insonorisation de la chambre avec l’extérieur. Séjour parfait.

Keine Angaben zu Haustieren. Viele Geschäfte und Restaurants in der Nähe

The hotel itself is a beautiful building with an interesting heritage as the main post office. The location is excellent offering a great starting point for a walking tour of Ortigia. Great stay.

Great hotel, great service. Well located,

Gymmet hade nya, dock trasiga, maskiner (rodd och sittcykel). Fina, inte tiptop, rum. Frukost medel plus. Hade högre förväntningar på detta hotell med tanke på priset. Allmänna ytor väldigt fina.

Excellent staff and lication

Beautiful hotel, but lacks service. We had several issues with the hotel from being locked in the bathroom (they had to break the door to open) to another room flooding out. It was all handled, but no apology from the managment or anything. Wrote hotel and only received an immediate response from Marriott, not Ortea.

Loved the property. Clean, beautifully amd tastefully decorated. The staff was lovely.

Overall ok

Everything is excellent, except the shower which is very small and uncomfortable which makes it impossible to enjoy the bath.

I need my receipt

Hotel realmente de luxo, com excelente atendimento em todos os lugares (recepção, restaurantes e spa). Localização privilegiada, próximo de restaurantes e pontos de interesse. Ficamos hospedados num apartamento lindo, enorme e moderno. Utilizamos o estacionamento em frente ao hotel, muitíssimo mais barato do que o serviço de valet.