La terrasse est un plus qui fait la différence !

Beste Lage, familiengeführt, sehr professionell, sehr freundlich

We had a corner room with a balcony on the beach side of the hotel, which was perfect for us. Two windows plus a large glass double door allowed ocean breezes to pass through which was a real treat. The room was very clean, the added breakfast was fresh and healthy with locally sourced breads, juices and cheeses. The room is directly over the beach promenade, which made for some noise from early morning cleaning crews. However the tightly fitting double pane windows will easily block it out if you're bothered by it.

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When checking in I asked for the possibility to change to á room with a sea view, an option not offered on hotels.com. The gentleman on reception kindly arranged this for me. Reception was manned 24 hours a day and the staff were always friendly and welcoming. The room and bathroom were spotlessly clean and serviced daily. It was extremely comfortable. I felt more as if I were staying in a country house than an hotel. This I think, is due to the fact that it is a family run hotel with high standards. So much more pleasant than one of the chain hotels in my opinion. I am reluctant to praise it too much as I want to be sure of my room when I return, which I will do. Á gem of a hotel with the personal attention lacking in many modern hotels. Perfect !

Badhotell från förra sekelskiftet. Familjehotell. Farmor bestämmer. Blir påtagligt siur om du inte äter ( kass) överptisad frukost……

Très bon hôtel, bien situé, excellent accueil. Je recommande 🤗

As I said on check-in, this is a lovely old-fashioned family run hotel right on the beach. Reception manned 24/7, all staff helpful, friendly and efficient, free beach towels, nice breakfast, reliable wifi. Those in search of ultra-modern conveniences, who can't live without aircon or sleek contemporary decor, might not like it, but I loved it.

Séjour excellent Un personnel très accueillant et au service de la clientèle Hotel très propre et chaleureux Un petit déjeuner impeccable Merci

wifi is no good and they need improve bathroom supply because do not provided

Lovely property, close to everything in the town- right next to the heart of everything and also right in front of the beach. Very kind and helpful staff all around. The room with sea view and terrace is totally worth it. Comfortable room and bed.

The staff were very friendly and spoke English well. The location was perfect and close to the beach, shopping and many eating options. The only things I didn't like was the security for their keys to the rooms. They weren't hidden away and they could accidentally be given to the wrong people. Wifi doesn't work on the 3rd floor but did work down in the lounge area.

We loved it so much we changed our plans and stayed longer! The Villa is right at the beach promenade, centrally located to shopping and restaurants all within easy walking distance. It is about an 8 minute walk from the train station and has parking available on site. Our room looked out toward the beach, maybe 100 feet away. We slept well in a comfy queen size bed, windows wide open to the fresh air and listened to the waves each night. So soothing. Breakfast was fresh, delicious and plentiful, with views out to the beach. The family and their colleagues who operate the Villa are all genuinely welcoming and helpful. We recommend you make good use of the terrace overlooking the beach while enjoying some wine! Ahhh! Relax and enjoy!

peu de prestations

Personal muy amable y localización perfecta, en frente de la playa

We loved our stay in this beautiful hotel. The staff were exceptional, kind, helpful, customer and service focused - they were so lovely. The hotel is exceptionally well located, right on the beach, includes free parking and the rooms are perfect. Our bed was big, super comfortable and the linen was fresh and clean. Highly recommend Bel Air as a great place to stay in Saint Jean du Luz.

En route pour l’Espagne on s’arrêter pour 1 nuit, on est finalement rester 2 nuit, parfaite endroit !! Literie très bien, emplacement super, pas trop de bruit des vagues !!

HOTEL très bien placé, personnel charmant et efficace

Superbe emplacement à deux pas de la mer !

An older property but it has charm and lovely staff. We loved our sea view from the small balcony.