There was a heater and air conditioning units in the room which was a relief as the room was very cold and the heating wasn’t on. It was described as a premium room. Seemed standard to me. The bed was comfortable but pillows very thin. The Wi-Fi was good. Close to restaurants.

Top hotel lovely staff

close to river & restaurants

A quick stopover en route to le

The hotel is worn down. The bed is hard and uncomfortable to sleep in. Overall, the hotel is clean and the staff is friendly. However, I wouldn’t book it again.

I had to sleep on the floor even though I booked a 2 single bed room and was force to have a 1 bed, plus the manager was very rude.

The hotel was very welcoming and great for an overnight stay close to the shops and restaurants. Lovely breakfast

The breakfast was lovely, the staff were friendly, kind and thoughtful, parking was easy, the little courtyard outside was lovely, just across the road was the river and it was very picturesque. However, the room was tatty, covered in cobwebs there was areas of the ceiling where you could see the water had come through. The bathroom door hinges were loose, which made it hard to close and open, the shower head had been taped on and the water in the sink didn't drain away very quickly as though the drain was blocked and there was a nasty smell that came up the plughole. It was extremely noisy and the bed squeaked loudly everytime we moved. The lady at the fron desk was wonderful and when she saw i was on crutches, she changed our room to one that was more suitable for me. I cannot fault the staff as they were all lovely but the hotel has definitely seen better days

Room wasnt ready at 6.30pm, was given the key to find the room was left in the same condition as when the other guest left, waited another 40minutes and no compensation offered

Beautifully presented room, very clean. Couldn't open windows and strangely no mirror in bedroom only over sink in bathroom. Didn't have breakfast but made use of the tea and coffee making facilities.

Needed for nothing, comprehensive breakfast, pleasant stay with a good host. Evesham is a nice town to stay and the hotel was fronted by a park and the river Avon

Comfortable accommodation with a couple of minor repairs required in bedroom which were reported.

Perfect for what we needed. Ourside looks quite run dkwn but once j

Large bedrooms and bathrooms. Beds are small. Mattresses have seen better days as springs and wire frames sticking into you all night. There noises they make its like trying to sleep inside Big Ben Bell tower. Small breakfasts. Great location though

Friendly, helpful staff. Room and bathroom spotless but a bit basic (eg no bath mat, had to ask for hair dryer). Room very cold first thing.

Booked economy room which was very basic, hot and furniture needs changing. Bottom of the beds were water damaged badly. I wouldn't stay here again although the receptionist was lovely, chatty and well informed.

Impressive building, super receptionist, who was extremely helpful. Had a super, very clean room overlooking the river and was a glorious Easter weekend. The room was large with a lovely big firm bed and nice pillows. TV, kettle, extra heaters and fan(if you needed them). Double glazed windows and super shower with plenty of lovely hot water. Nice to sit looking at the river in the late afternoon too. On the outskirt of the town so reasonably quiet but easily within walking distance of the town. Will book again for later in the year now we know it is here 😀

Property very run down. Definitely soon if the rooms were occupied by permanent residents, not visitors to the town

Nice room with excellent shower. Just a ten minute walk into town. Free parking.

Carpet could do with replacing ,a large mirror would be good .otherwise very good and close to town centre.