Stunning Riad super convenient location and the staff make every effort to help the guests. The dinner was an absolute surprise in the best way possible, and it's a must do.on the stunning rooftop with amazing views of the surrounding areas. They also included a 1 hour tour with a very knowledgeable guide who took us around the medina (it's a crazy maze) and showered us a great spot for lunch. Highly recommend and I hope to come back to this place in the future.

Fabulous riad. Very spacious, clean, and authentic yet modernized experience. 10/10 recommend.

The breakfast was very good with great choices and fresh eggs , breads , juices and coffee. Very walkable to the Medina for shopping and the staff supper helpful and friendly.

Staff is incredible, treat you like family. The building is amazing, truly 5 star quality and the food and rooftop dining are the icing on too. Highly recommend

It's a very beautiful riad with friendly and attentive staff. We loved our stay. Highly recommend.

We had an amazing stay at the Riad. It was a beautiful place that had been carefully restored and maintained. The caretakers take extra care to maintain it’s beauty. The manager Salma made sure that we stayed comfortable throughout the stay. The food was amazing as well. Would definitely recommend to friends and family.

DO NOT COME HERE! From the outside the hotel looks absolutely beautiful. My partner and I arrived so excited to start our trip in Fes. The woman working the reception was sweet but right after she helped us she spent the day yelling at staff. The breakfast and dinner everyday was absolutely terrible. Bread was stale. Orange juice was from the box and advertised as fresh. Mint tea was from a Lipton tea bag. Our first night there we thought it would be nice to have a traditional Hammam experience. This turned out to be an absolutely disgusting and torturous experience. The Riad says that only natural products would be used. But there were only store bought shampoos and soaps. The staff was severely under trained and the pillows they gave for us to lay on in the hammam had mold on them. The entire place smelled like body odor. The next day we asked to have a guide show us around the Medina. The receptionist woman told us that he would be from the ministry of Tourism. He took us to a rug shop where we were pressured for 2 hours to buy rugs which we later found out is a known scam here in Fez. We were then brought to a pharmacy with similar deceptive practices. After reviewing our statement we were charged $2,000 for about $100 dollars worth of skincare. He seemed to bring us to all of the local scam artists and seemed to be working with the Riad from the looks of their interactions before and after the tour. BE AWARE. DO NOT COME

The help we received from our host Sama was outstanding. She worked hard to meet all of our requests and needs. She did an excellent job! Hamid - our daily waiter/bellman - was always on top of things and helpful. We couldn’t have asked for more. Sama set up a day guide - Abdul - that was masterful and informative. Sama also set up a driver - Ibrahim - that was outstanding and kept us safe on a 7 hour day trip drive.

The staff of Riad Fes Maya pressured us into a so-called “complimentary private tour” that turned out to be a shopping scam. We later confirmed that personal details we had shared with the hotel were passed on to the “guide,” which was deeply unsettling. On one occasion, we also returned to find our room door left unlocked. These serious breaches of trust left us feeling unsafe throughout our stay. The riad itself is beautiful, and the food was good. But until they stop partnering with dishonest guides and prioritize guest security, I cannot recommend staying here.

Location is great

Great Riad! The riad was beautiful! We had one night there. The customer service was beyond exceptional! We had to leave early in the morning to catch a tour and the staff provided us with a terrific bagged breakfast with traditional Moroccan food to take with us as breakfast at the riad didn’t start until later. They also provided us with a wonderful coffee presentation to enjoy on the rooftop patio before we left for our tour that morning. Great view of Fes from the rooftop. We had dinner at the riad on the rooftop restaurant as well the night we arrived. The food was fabulous! It was the best food we had while in Morocco! Very flavourful Moroccan food. The room was clean and gave a truly Moroccan vibe. I would recommend this riad!

This place was fantastic! The space is 10/10 it’s such beautiful riad and was worth every penny spent. The staff were super hospitable and gave 5 star service, anything you needed they had already done or would help you. I highly recommend this place, can’t wait to come back!

Very nice property with alot of heritage. Staff, Ibtesam and colegue, were very welcoming and nice.

The hotel is beautiful and the princess suite that I booked was beautiful. It took a long time to check in and they tried to put my friend and I (separate reservations) in the same room. They fixed it but it took more time so we didn't get the break we wanted before we started our Medina tour. The spa was wonderful.

Amazing experience. The only thing I would change were breakfast options. Mostly bread items and not diabetic friendly.

Beautiful place great staff

Beautifully decorated hotel. Check in process was slow. Staff was very friendly and helpful.

Good Riad to stay at

Property was excellent but a sign at the corner of the lane. We fluked finding it because we met a fellow at end of lane and he said we were in the right spot. We would never have found it !

Beautiful Riad and great service. Each room is unique.