really lovely stay at this hotel - great staff and complementary things like a packed lunch

Very well operated hotel. All staff very pleasant and obviously well trained.

Very clean Very good food and the service was amazing Nice touches like a beer in the fridge in the room and a packed lunch each day I would highly recommend and will definitely be back

Everything was amazing, from the lovely helpful staff, complimentary drinks and packed lunches to the lovely room and fantastic food, we had a great stay. Beautiful place and great walking on the doorstep, perfect.

Lovely huge room, big comfy bed, fridge in room with a complimentry drink, plenty of tea, coffees & a hot chocolate & biscuits. Warm & cosy with 2 easy chairs. Was cleanish but toilet had bad stains in bottom, skirting boards dirty & not hoovered well, carpet very dirty but winter time & everywhere wet & sludgy, room & bathroom really ready for being decorated looked scruffy. The house was stunning & well worth visiting, stunning location. The staff were exceptional, friendly & really professional & the food at dinner was absolutely delicious, fantastic chef in my opinion, breakfast really good too & we got a complimentary packed lunch every day which consisted of Sandwich of choice, crisps, piece of fruit, chocolate bar & water, all in all we found it really good value for money, really enjoyed our break & definitely will go back. 9/10 just few cleaning issues.

From the amazing greeting we had at reception to the complementary arrival drinks and packed lunch. Everything was fabulous!

Clean room, attentive staff and general ambiance.i

A last minute booking and we felt very lucky and blessed to find this amazing hotel. From the minute we arrived we were given first class service! Lovely touches, like fresh milk and a welcome bottle of beer and prosecco in our room. A fabulous gala dinner and breakfast and then finished with an amazing picnic to take away with us People friendly, dog friendly and in an idyllic location Thank you to manager Andy and all your amazing staff

Lovely hotel with friendly helpful staff.

Breakfast was the best bit. Room was tired and furniture did not match at all. We were put in a second floor annex and I recently had a knee replacement operation meant climbing stairs was not easy in cold, late dark December days. The heating in our room and in front of the not so glowing log fire left something to be desired. Tv needed sorting out, so asked reception girl to come and put it right which she did only when she had finished bar work??. Overall not the winter experience I hoped for…

Fantastic stay, the room was comfortable and spotlessly clean. The customer service from all members of staff were excellent and nothing was too much trouble. The food was very good and the added touch of a complimentary packed lunch and welcome drinks in the room were a very thoughtful touch, as was the birthday dessert presented at dinner for husbands birthday. Would totally recommend Biggin Hall hotel and we will definitely re visit.

Everything excellent. service food location ,

Staff were friendly, helpful and made everyone feel cared for. They went out if their way to make our stay great. Rooms wete large, beds were comfortable and all in all brilliant

we have been a guest of Biggin Hall hotel 5 times over 20 years. This visit (my wife and I) was to have a few days away before the hysterics of Chrisatmas. We use Hotels a lot for holidays in the UK, and gradually over the last 10/12 years, there has been a gradual decline in the service/standards particularly of food. But not Biggin Hall Hotel. their attention to detail is exemplary. the food is prepared at the hotel (not bought in and heated in a microwave!) the breakfasts set you up for the day, and packed lunches are provided. The fact that the hotel was almost full at this time indicated that others have found similar experiences. You must visit and enjoy the experience, I'm sure you wont regret it!!

Food excellent, setting excellent, room could have been cleaner but warm and comfortable

Very nice.setting, good restaurant with excellent breakfast. The complimentary drinks in the room and lunch bag was appreciated

Interesting hotel and generally excellent food though one evening meal was less good. Lacks a bar though there is a nice pub next door.

Great restaurant with friendly staff.

The staff were polite and efficient. Hotel was lovely. Very quiet location. Had everything we needed. Food was delicious. Daily pack lunch very handy.

Room was clean, Prosecco, beer, milk and water in fridge was nice: staff were friendly. Beautiful place, booked a pet friendly rooom, we had our dog with us. Dogs aren’t allowed in dining area, offered to serve our breakfast in our room or there was an option of having lunch in a greenhouse, we decided to take a couple of croissants with us. Lunch to take with you was also included.