Loved the rooms, the hotel space and the hospitality

Great breakfast spread and amazing staff

The best breakfast! Hospitality was outstanding. I was pleasantly surprised after doing 3 week city hops with my family and staying at Taj in multiple cities. Conrad exceeded my expectations.

Excellent hospitality… clean & well maintained property.

I stayed at Conrad Bengaluru over Father’s Day with two rooms: one for my elderly parents and one for myself. The location and the rooms are excellent and the team tended to resolve issues once they were raised. However, the overall service and attention to detail fell short of what I expect from Hilton’s luxury brand. Small but important items in the room were missing or not replenished. And we often had to ask for them. The in‑room dining menu, coffee sachets, creamers, bottled water. I also had to go to the front desk to request someone to inspect an intermittently working toilet flush. While the staff addressed each issue after I reported it, these should be basic, proactively managed standards. On Father’s Day my parents and I were directed away from the Caraway Kitchen to Mikusu with the explanation that the breakfast menus were similar. In reality Mikusu’s offerings were much more limited and it left us feeling shortchanged on a special morning. Food at Indian Durbar and Tiamo was good, but the service there also lacked the attention to detail one expects from a luxury property. This seems to be a recurring theme at the property. Overall, despite the strong location and comfortable rooms, the lapses in basic service and attention to detail made the stay feel not worth the Conrad premium. Most disappointing was that these shortcomings ended up spoiling what should have been a special Father’s Day for our family.

Staff were so helpful and accommodating, they made our stay really special. Great range of restaurants on offer and lovely pool

Rooms are too loud. Someone can hear the neightbours.

Breakfast was fabulous, lots of choice to suit different tastes. Staff were all very helpful and friendly. Beds were very comfortable and room was spacious, shower was great. Food and drinks were expensive. Pool area too small for the number of people ( only 15 sun loungers). Probably more suited to a business trip than holiday. We stayed as it was a great location for the cricket academy.

Hotel was clean and well maintained. Breakfast was good. The majority of staff were nice but not all. Not enough sun beds by the pool (only 15 beds to service the whole hotel). Food and drinks overpriced. Only got two towels and one bathrobe for the room each day, despite there being 4 of us in the room (and reminding them every day). Would recommend for a short stay (a couple of nights) but disappointing for a longer stay.

Had an amazing stay- pickup was and drop off at the airport was seamless. Would stay there again.

Great rooms... very clean and spacious

One of the best hotels I have stayed in. The view from the room was spectacular.

Staff was very helpful.

The most amazing experience!

The service at this hotel is incredible. Rooms wwre luxurious and immaculate. Breakfast buffet was the best we experienced at any hotel on our trip. We loved the hotel so much, we decided to return to it during the second half of our trip instead of trying out another hotel. Everyone remembered us from our initial stay and welcomed us back. They even made us a special "welcome back" cake that was presented to us at breakfast. We couldn't have had a better stay.

Great staff and service.

Very clean, beautiful interior and stunning views. Breakfast was incredible.

Amazing Management and Staff Breakfast spread was excellent Temperature controlled pool a real bonus year round

Our stay was comfortable and enjoyable. The service was excellent and the food delicious. The Hotel has a great location very close to the shopping centers.

We stayed two days at the Conrad after staying at the Taj. The Conrad was beautiful and more modern but the service was severely lacking and there was definitely a lack of organization throughout the hotel. When we checked in, we got a room that unfortunately smelled like mold. We requested to be moved, and they did find us another room but it was after an hour. We were escorted to the executive lounge while we were waiting so that was nice and Anisha at the front desk was helpful to try to resolve the issue. However, thereafter it took forever to get our bags to the room. The room was not fully ready when we did arrive. Missing towels, bath mat, etc. At breakfast the service was very disjointed and all over the place. There was no dedicated waitress/waiter. Noone really came to ask if we needed anything. I felt we had to ask multiple different people to be served. Though the Conrad is shiner, it could take a book out of Taj's service manual.