Extended Stay America Suites - Boston - Saugus

Khám phá Extended Stay America Suites - Boston - Saugus
6,4
Hài lòng
Từ 909 đánh giá
Vệ sinh

6,8

Tiện nghi phòng

7,0

Dịch vụ và Tiện ích

6,6

Đánh giá của du khách Extended Stay America Suites - Boston - Saugus

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Dennis
icon-Công tác
Công tác
2,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

We had to leave because the advertised fast internet was non existent and the beautiful pool was missing. No proper lighting in the elevator the door had a mind of it's own. Our stay lasted lest then an hour and we left.
Rachel
icon-Bạn bè và Gia đình
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

Sleeps 3, but I had to
Phoi
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Property good
kevin
4,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Tv issues electric issues. Very noisy
Kelli
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Our room smelled horrible of cigarette smoke. The staff were friendly. Elevator lights and buttons not functioning properly.
Gilberto
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Great building
Roseline
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

The sheets nasty with stains, lied no access to nearby pool. It smelled in the hallway and the the room smelled musty.
alex
2,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

It’s was terrible. So nasty and the entire place smell so so so bad.
Felix
icon-Công tác cùng Trẻ em
Công tác cùng Trẻ em
2,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Fighting at the front desk. Included breakfast are cereal bars, no light in the elevator, fishy smell in the hallway, musty room.
Amy
4,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Not sure why the ratings on this property were better than fair. Photo of dr license taken when checked in w/o my permission. Light in elevator out so dollar store pop light used. Breakfast horrible with all packaged food. Room ok.
Vanessa
4,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The elevator had no light, the room had a wet floor and smelled of marijuana
Kevin
icon-Kinh doanh và Giải trí
Kinh doanh và Giải trí
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Convenient to airport
Joanna
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The rooms are outdated and need to be painted, furniture is torn apart and scratched up, appliances are outdated, it says there a pool/access to a pool and THERE IS NOT, the elevator is broken so carrying a baby in his stroller was terrible. Had a guest literally feeling up my mom trying to coerce her into his room and told the staff they did nothing about it !
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Rowan
icon-Giải trí
Giải trí
4,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

Staff was lovely, but the room was gross. Hair on the floor, the shower was still wet, bed had some stains, had to wipe the toilet down, etc. To add on the TV didn’t work 😭. Surrounding area was great though. Thrift store, mall, and many fast food places nearby.
Jesus
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

One of the worst experiences I’ve ever had. If we were not so tired, we would not have stayed. The room had a bad smell, and had poor sanitation. The bathroom door looked like someone put their fist through it and the only chair in the room was horrid. The beds were flimsy also. Will never visit this chain of hotels again.
Michael
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

The room smelled like a dirty dog and dog urine. Besides that, the room was clean.
susan
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

I want to start out by saying the front desk staff was very professional, kind, and helpful. I have no complaint whatsoever with the check in process or the front desk in general. My concern is that when I went up to my room, I was immediately 'greeted' by the strong smell of marijuana smoke, and the room three doors down from mine was BLASTING loud music which I could hear through the wall. I also heard what sounded like an older gentlemen yelling out randomly, with some kind of mental health distress. The carpet was stained in the hallway, also. I needed to use the room to conduct an online meeting, which I did, and then immediately left and drove the remaining three hour home, as I did not feel safe and couldn't imagine getting any sleep in such a loud and stinky environment. I would never consider staying at this hotel, or any other extended stay hotel, again after this experience.
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Terrill
2,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

This place is filled with crack heads and mentally unstable people. The place was so dirty we stuck to the floor while walking. No dishes in room, towels are a joke no face cloths apparently thats too much. Right on a turn pike very dangerous to get leave the hotel.
Victoria
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

When arriving we were greeted by night staff and checked in. Upon entering the room it is as if someone smoked a carton of cigarettes in the room. When I went to ask for a different room staff noticeably changed demeanor and said that he couldn’t do anything. Could not give us a new room or refund us. Left us stuck in a room to then find a completely ripped apart chair, uncleaned fridge, and broken furniture,, stains and spots all over everything, a tv that had no connection, as well as a tub/shower that is pouring out onto the ground(somehow without user error) As someone who is always in the Boston area I will 10000% be staying somewhere else.
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Hollie
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
2,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

We booked ahead through expedia and were turned away upon arriving because they were over booked. Staff had no idea what to do to try to accommodate or rectify the situation. It was an awful experience after traveling 4 hours to get to this hotel. Extremely disappointed
Số lượng đánh giá trên mỗi trang
20
40