Amazing

Une excellente adresse.

C’était magnifaik

Prachtig gebouw, zeer gevarieerd ontbijt. Diner is van goed niveau.

On a adoré le séjour, hôtel magnifique, personnel au top. Emplacement exceptionnel. Vraiment rien à redire

Geweldige locatie

O quarto é bem amplo, limpo e com vista linda da Bahia. É bem no alto do morro. Para ir à cidade, tem que ser de carro ou descer com o funicular que custa 2,50 euros ida e volta e caminhar pela cidade. Não foi problema para nós. O atendimento não acho ser o ideal, nem uma cafeteira elétrica disponibilizaram, mesmo eu solicitando. Mas no geral é um hotel muito bom.

El alojamiento muy bonito. Lo unico apuntar que el deyuno apreciomos mucha suciedad en mesas y poco personal por lo cual no te atienden ni al entrar ni te preparan mesa Por lo demas espectacular. Personal de recep

Café da manhã muito bom com grande variedade

Incredible views from this hotel atop Monte Igueldo. Breakfast and bar were very good. If you're planning to use the funicular to get to/from town, know that its last run is at 8:30pm.

Beautiful hotel in prime view location with very nicely decorated rooms. Due to good weather they kept the pool open during our stay. Phenomenal views and quality loungers on the roof deck. A few of the staff were a bit brusque and we waited a long time for service at the bar when we first arrived. Room soundproofing left something to be desired. Opportunity to enable making a cup of tea in room not just pod coffee. Breakfast buffet steep at EUR 24pp

Excellent hotel. The view is second to none!

If you are from the USA and visiting San Sebastian, this hotel is the best, offering a 360-degree view of the ocean. Easy access to the beach and town of San Sebastian. The view is out of this world. Shakila, Virginia, USA

売りは景色のみ。食べ物やアメニティなど準備していくべし。 まずアクセスについて。旧市街からホテルは途中まだバスがあるがバス停から歩く。急斜面の山道。次に設備について。アメニティは最低限。シャンプーボディソープ(兼用)、ボディクリーム、シャワーキャップしかない。サービスについて。ワインオープナーやティースプーンなどツールを借りることができない。部屋にコーヒーがあるのに…またカスタマーサービス、フロントなどへの電話も繋がりづらく地味にストレスでした。 バルコニー付きの海側の部屋であれば、景色はすごく美しいです。感動しました。 スタッフに対して、スペイン語に翻訳して伝えるとスムーズです。 値段に対しての価値を考えると、微妙です。

I was really disappointed with the quality and cleanliness of the room. White towels and bed sheets were marked and I had ask for the sheets to be changed bc there was brown staining all around the edge. I had to ask twice and it was only done after I showed the receptionist in person. The room and bathroom were very tired and need significant updating with marks all over the walls. The bathroom hadn’t been cleaned properly either as there were waxy make up marks in and around the sink which I tried to clean myself with some hand sanitizer. The pool area and and bar area were lovely and the views from the hotel were stunning. Sadly, neither of these made up for a dirty and tired room. Overall I expected better from a Mercure hotel.

Beautiful views great location Amazing breakfast

Amazing view – totally worth it! The room was a bit dusty on arrival, but otherwise clean and comfortable. Room facilities were excellent and well-maintained. Breakfast was nice, though the hot food and dinner options felt a bit limited, especially for international guests. Overall, a great stay with stunning scenery!

The hotel has an amazing view but it is getting old. First you can hear almost everything from the other rooms. Walls are like cardboards. THAT is absolutely unacceptable at that price point. The pool was disgusting with hundreds (literally) of dead bugs in it. The restaurant, El Torreon, is extremely overpriced and the service is bad. The hotel has a lot of potential due to its location but it is not (no longer?) 4 stars. The pool needs to be cleaned more often and the guy responsible for it and for handing the towels should do his job and stop texting on his cell. The restaurant should be completely changed: better portions, better deserts, lower prices and better service. Definitely overpriced overall. But the view is great…

Outstanding view of the bay from Monte Igueldo. You can easily take the funicular to the lower city and walk the promenade or take a bus right to the old town. We usually walked in and bussed back.

Excellent stay at Mercure San Sebastián. Pick this hotel because it was a respite from city centers during our travels. It gave you an excellent resort feel. The views and panoramic location was gorgeous. It was quite difficult though to get down to the town as the pannicular does not start till 1030 and it ends at 8:30 so we needed to rely on taxis of which they took minimum of 10 to 15 minutes to get up to the hill and sometimes many people were waiting ahead of us. The walk down or up is on a very curved road with steep incline and little protection from cars, therefore we did not walk and the path was quite long. Otherwise, we are very happy with our stay.