Rooms were comfortable. Good beds and duvets. Wonderful view! Staff were very approachable and pleasant. The breakfasts were good apart from the last day when no hot breakfasts available. We enjoyed a very nice evening meal but were disappointed there was no hot drinks available afterwards. Not easy to park for larger vehicles.

Excellent experience with friendly staff, lovely room and winderful breakfasts! Thanks you.

Lovely, central location. Very easy access to everything you'd need. Close to long-stay car parks also! Bery nice staff and good breakfast options :)

Location - The hotel is situated in a great location. Very much walking distance to everything central. Room - Very basic, the bed and pillows were not comfortable for me at all, but my partner didn’t mind them. It was clean. However, under the bed could have done to have been hoovered, I only noticed it because I dropped something under there though. Building - Being an old building, everything is very creaky. Our upstairs neighbours must have had ants in their pants because they couldn’t sit still and we could hear every bit of movement they made. Breakfast - The breakfast was nice! It’s only served between 8 and 9:30 though so if you want to be up and out early be prepared to miss out on that. I did send a “message to hotel” via Expedia to make a last minute request which was missed. It wasn’t the end of the world though. Other than that, it was a pleasant enough stay even though it rained every day!

Lovely breakfast, staff were good. Bed was comfy, but room was a bit dated with a strong musty smell.

Breakfast was average

The room was spotless plenty of tea coffee and milk and always more at reception if needed hotel is well located close to bar's and restaurants good choice for breakfast and staff are really friendly

The staff were very pleasant and did everything needed. The room (room 4) was nicely cleaned , extremly nice with a lovely view of the park and the mountains in the distance. Breakfast was VERY nice, well cooked no grease at all, excellent for a full English The spa bath in the room wasnvery powerful, but was extremely hot which was good with a nice rainfall showerhead. Only 2 issues, 1 of the drawers still had a previous persons dirty laundry in, and the bed, although it looked beautiful wasn't the most comfy and squeaked terribly, every single slight move and it woke us both up. Sort that bed out and its a 5 star all the way

yes

Lovely place very helpful

Staff lovely and great location but we stayed In an executive room (No.6) and it had the strongest smell of damp and mould I’ve ever smelt. I asked for air freshener to which this didn’t work, I then asked for a dehumidifier but they didn’t have one so we had all the undoes open 24/7. Our friends were staying in Keswick so we stayed at theirs most of the time for our short stay. Unfortunately this ruined our stay and can’t be good for one’s health staying in this for long. I contacted the hotel to advise of such before leaving this feedback but heard nothing back.

Dated, but clean and spacious room, with lovely street views (Rm 4)

Really enjoyed our brief stay. Many positives. The lovely lady on the front desk made us feel very welcome. The breakfast in the morning at no extra cost surpassed our expectations. The location and the cleanliness of the room. We would definitely stay again.

personale super disponibile e posizione ottimale

Amazing stay, friendly staff especially the waitress, couldn't do enough for us. Breakfast was execllent. We will definitely be back!

The Staff are excellent

The room is quite dated, but clean

Clean, cosy and warm room ,really nice staff & excelent breakfast choice very nice quality.

Spacious room. Great views. Bathroom a bit small. Very clean and comfortable. Comfy bed. Some traffic noise. Friendly staff, Jean is a star!

Mattresses and pillows could do with an upgrade.