Ronald Alexander
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4,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
The fire escape route from room 501 takes you into a spiral stone staircase which is very narrow, dark in places and blocked near the bottom by bags of rubbish. This was reported to the hotel Guest Relations on the day of arrival but when checked the next few days, nothing had changed. This is a death trap for anybody who uses this fire escape route as per the instructions in the room folder and the fire escape plan in the room and corridor outside the room.
I provided this feedback to Expedia mid-stay of the holiday and they said this would be passed to management at the hotel, but nothing happened to the rubbish blocking the stair It is disappointing that nothing was done.
This gave me sleepless nights for the weeks stay, If anybody else is going to stay at this hotel, I would not recommend not staying in this room or 502 or the Penthouse above.
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