We booked this hotel for my wife’s parents to celebrate a birthday, but it turned out to be a complete letdown. The room was in poor condition and did not match the photos at all. It was also noticeably dirty, with dust everywhere. Even basic amenities were missing, no slippers were provided, and they were asked to buy low-quality ones for €2, which is unacceptable for a hotel of this level. We had also informed the hotel in advance about the birthday, yet there was zero acknowledgment, not even a simple “happy birthday” at reception. They have stayed at this hotel several times before, but this was by far the worst experience. Would not recommend.

Excellent hotel, great SPA

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Kylpylä oli pieni, mutta rauhallinen.

Dårlig frokost. Alt var kaldt. Bacon, egg osv. Lite vennlig personale

Erittäin asiallinen hotelli. Kylpyläosasto sopivan kokoinen ja siisti

Flott spa. God frokost og gode rom. Veldig fornøyd med hotellet

Helt OK - prisvärt

Really great hotel and an excellent location in Tallinn to explore the city. The staff were really friendly and helpful when we needed them and helped with recommending places to eat when we landed late in the evening. The breakfast was great, it was served in the hotel next door (connected by an internal corridor so you didn't have to go outside in the freeing temperatures) as the hotel's restaurant was closed temporarily. Food was great and there was a good selection of regional and international dishes at breakfast. We used the spa and it was a good experience, it was busy as we visited on a Saturday afternoon but overall you could use mostly everything there except for the Jacuzzis which were very full! Overall, I would recommend this hotel, really nice rooms and great staff and service!

Siisti huone. Hyvä ja monipuolinen aamupala. Ystävällinen henkilökunta. Lähellä kaikkea. Spa pieni mutta ihan ok.

Huone siisti. Siivoojat eivät puhuneet Englantia

All is perfect

Aamupalalla "kuivahtaneita" tuotteita Hotelli hieno, sovellus toimii loistavasti, kiva kylpylä

Hotelli sijainti

Hotelli oli kaikin puolin ok ja spa-osasto kiva. Osa henkilökunnasta vähän nuivaa. Huone muuten hyvä, mutta kokolattiamatto teki huoneilmasta huonon ja huoneessa oli melko lämmin.

Sehr zentrale Lage. Zimmerreinigung nur auf Anforderung.

Everything about the hotel was great, the location, the staff, and the hotel it self. 100% would stay again.

Bra frukost, fint rum, bra centralt läge, bra spa som var gratis

Very good location, nice room, nice spa. Everything can be handled through handy mobile app.