Since several streets are under construction, so dusty, and restricted access to main entrance, even tuck tuck drivers get loss

大変満足しました。高級ホテルでロビーは重厚な感じでサービスもよく、お部屋は少し歩きますが、別棟で落ち着いた感じで、部屋は綺麗で広く、テラスがありたいへんよかったです。１１月でオフシーズンなので安く宿泊でラッキーでした。二人で１万ぐらいで、朝食付き、部屋の近くにプールがあり、半日のんびりできました。ぜひおすすめのホテルです。　SPAもねだんは外より高いですが、マネージャ-の対応も親切で明るく気持ち良い方でした。

Auf keinen Fall 5 Sterne ! Ist sein Geld nicht wert ! Wir waren als Familie über Silvester dort. Das gesamte Hotel war 3 Tage damit beschäftigt eine Silvesterparty aufzubauen ! Die Party sehr teuer für das gebotene! Sehr laut - 1 Pool war kaum nutzbar. Bei unserer Ankunft mussten wir 2 x das Zimmer wechseln da es gestunken hat. Nach der 1. Nacht zu 4. in einem Kingbett haben wir gegen Aufpreis ein neues Zimmer mit Extrabett bekommen. Das Hotel insgesamt könnte mal einen Anstrich vertragen. Die Mitarbeiter sind sehr bemüht - das war es aber auch ! Leider ein Reinfall !!! Frühstück ein Witz !

we extended two more nights. Staff are knowledgeable and friendly.

Nice landscape and luxurious hotel. Harmony to the nature.

I was cheated with the reservation. They have two accounts on Expedia, I made it under the Angkor Palace Suite & Villa account at higher price, but that area of ​​the resort is closed, no services..... if I had known I would have made the reservation under Angkor Palace Resort & Spa account for half the price. It was a fraud.

I was cheated with the reservation. They have two accounts on Expedia, I made it under the Angkor Palace Suite & Villa account at higher price, but that area of ​​the resort is closed, no services..... if I had known I would have made the reservation under Angkor Palace Resort & Spa account for half the price. It was a fraud.

We had an exceptional stay here. It is very nice, spacious and comfortable. Our room had excellent air conditioning and was very nice and clean. Great pool and pool bar. The breakfast is nice and varied each day. Best of all were the staff who are extremely helpful and friendly. We'd definitely stay here again.

ホテルスタッフの接客や礼儀は快いものを感じました。 日本語のできるスタッフが常駐しているのも心強いものがあります。 朝食も素晴らしかったと思います。 レストラン夕食メニューは、手頃な値段の定食はありましたが、アラカルト風に料理を注文できると良かったと思います。緑の庭園が周囲を囲んでいたせいか窓を開けると蚊が入ってきました。 防虫剤などの備品があると良かったと思います。 部屋の電灯スイッチの扱いがわかりにくい。ベッドサイドのSWはどの電灯に対応しているのか？ またスタンドライトの調光SWが壊れているようでした。 細かい点は色々ありますがホテルとしての総合は素晴らしいと思います。 街の中心から少し離れていますので移動はホテル待機のトゥクトゥクを利用します。往復で＄7。食事・ショッピング・観光もちゃんと待っていてくれます。料金も安いので単発でお願いするよりも、一日チャータする方が結果的に良かったのではと思っています。

I stayed at the property for 3 nights with my friend. Staff was very friendly and helpful, arranging airport pickups at short notice. The room was spacious, environment within the property beautiful, the pool well maintained, and the free breakfast tasty. Perfect for family trips. The only thing is that it's about 4 km to the city center so we had to use the hotel shuttle or Tuktuk to get around. If you want to be closer to the crowd then this is not the place for you. Otherwise it wouls be a great experience.

I realised after I was moved to a new room that the room I was first given not freshly made for a new guest but was just a made bed. So I slept on a bed that's been slept in (yaiks!). But other than that I had a fantastic stay. Nat, the manager, was so helpful in just everything I need. He's just a very professional manager who went beyond what duty calls. Thanks Nat for making my stay at your hotel wonderful. I am a lone traveller and a first timer in your country. But you made it sure I am at home.

the grounds are goregous. There are two pools noth beautiful in their own right. I loved how the main pool had several sections so that youdont have to be surrounded by other people if youdont want to be

I like the hotel but it’s only a bit far from the center

Excellent staff and great facilities. The entire facility was clean and well tended with friendly and always willing to help staff

From check-in to check-out, our 7 night stay here was superb. Beautiful property. Amazing breakfast buffet both in terms of selection and quality. Nightly complimentary shuttle to Pub Street. The staff here are simply a cut above the rest - friendly and professional. If you go to Siam Reap, stay at this hotel - you will not be disappointed!

I have emailed the hotel letting them know what a great time we both had there, and in Siem Reap, regards William.

Not a 5 star resort. The public areas are wonderful, as is the design of the hotel; beautiful. That being said, the breakfast is plentiful, but not high quality. Staff in the breakfast restaurant is just ok. The room seems clean... but... when looking for something found a dirty sock (not ours by the way) on an extremely dirty floor under the bed (yuck!!!)

スタッフの皆さんはとても親切で快適な滞在になりました。現地でのスケジュールを全く決めていなかったのですが、チェックインの時に日本語のできるスタッフの方に相談させて頂いて、全て手配して頂きました。ディナー付きショー２日間、日本語ツアガイドとタクシーの手配２日間。どれも適切なお手配でした。是非にと勧められた「スマイル・オブ・カンボジア」は見応えがあってなかなかのものでした。 無料クリーニングサービスやクラブラウンジも有効に使わせて頂きました。スマホの充電がUSB端子が室内に無くてでできなかったのですが、フロントで対応して頂きました。往復の無料送迎も適切で、３泊４日を通して快適な滞在をさせて頂きました。

Great welcome , superb friendly staffs , nice open air lobby with natural fresh air ... Great green garden

Short stay with home experience. We got warm welcome from airport smiles and gentle driver, till our room. Room so spacious with good view as well as with private balcony, and was full set up with fresh fruits, flower, cool room and full arranged even over our expectations. Staffs friendly and helpful. Foods extremely good and you will be pleased with their Spa service too. On our departure day - we got free late check out til 2pm, very great full and helping us to have more time relaxing in their beautiful hotel till we continue our journey. Thanks for being so accommodating to us and we would like to recommend this to our friends , we would come here again!