Just completed our annual snow trip to Buller. We stayed in a family room. Big room (for the snow) with breakfast included. Amazing location at the top of Bourke St. Proper ski in/out. And the Double cheseburger on their menu is legit! We'll definitely be coming back.

The staff were very helpful and always had a smile, nothing was too much trouble. Hotel room was clean and warm. Position of hotel on the mountain was perfect!! Will be back!!

Dusty, mouldy rooms, haven’t been updated in decades.

So close to the slopes, such wonderful access and good facilities

Location is superb

It’s on the ski field, warm rooms, fast internet, 4K tv, great cafe and bar food, pool tables for kids, warm locker for skis… the ski hire in the hotel is well managed and affordable. Staff are super friendly.

This was the first time we have stayed at the snow, and it was simply brilliant. Everything was just so easy, and well run. Cannot speak highly enough. Cannot wait to come back.

They do their best to serve everyone quickly and helpfully. I like the restaurant we ate there 2 nights, waitstaff are from all over the world and are really great. Thanks for having us

Baeutiful location

No toiletries provided. The tap was rusty and the balcony flooring was incomplete with cement not so friendly for kids.

Property location is very nice

I prefer Whistles than Mount Bullet. Location and facilities are not skiers friendly

Great location for our toddler.

Excellent location, truly ski- in ski- out. Great for families with young children.

Can't beat the location - perfect for a family with young kids who need a few breaks during the day.

Great location Hotel a bit tired but location was excellent for skiing

Great location, room a little stuffy

The Arlberg is perfectly located for a family trip to the snow. The staff are friendly and helpful, there were food and drinks options for all the family and the communal areas were welcoming. Prices were typical of a ski resort, our room size was reflective of the low budget option we chose and there was no facility to charge food & drink back to the room.

everything about my stay at the Arlberg was wonderful! from the incredibly friendly staff to Digger the Dog, the incredible quality food SO delicious... and of course the location. i woll definitely be back ♡ thank you

The location is fantastic and the staff are friendly if somewhat ambivalent. The waitstaff in the hotel restaurant don’t really know their menu and their attitude in general is rather ‘meh, whatever’. The buffet breakfast is very limited as is the dinner menu. The room was not clean and there was used soap in the shower with hair on it and something in the toilet (despite having a paper seal claiming it had been cleaned). But, if you’re happy to disregard that it’s in a great spot.