yes

Cups on arrival were dirty, had to was before use double room and only one chair to sit on Next night no top up of tea bags and no cups left .

Everything and everyone was excellent. Will return

Clean comfortable rooms offering all round good value for money.

The room was spotless, the staff seemed courteous

Friendly staff. Great continental breakfast. Room was spotless too.

Clean and convenient for work

We didn’t have breakfast but we were impressed by the complex, the facilities and the reason we came was the price. Premier Inn just down the road was £15 more expensive.

Check in not manned and incorrect number provided for assistance

Room clean, easy check in and a reasonable price

Very clean and quiet.

ROOM SPOTLESS AND NICE FRIENDLY STAFF IN RECEPTION AND RESTAURANT

Amazing hotel. Staff are very nice and very helpful Nice pub at Marstons for food highly recommend

breakfast good, did not use the bar.

Pouring with rain and no one at reception, had to go to the bar where although empty, kept waiting to book in, then back out in the torrential rain to the rooms. Really needs 24 hour reception or to display a telephone number

Never had food

Breakfast bar had a very poor selection with many items not available. We waited 30 minutes for an omelet which was poorly prepared and presented. As always staff in the hotel were extremely helpful and the standard of the room good. Evening meal ok but it was badly let down by breakfast

Yes

Staff was friendly and helpful.. Room clean and comfortable. Ideal being close to M42.

I was given a room key, when entering the room there was someone already in the bed. I get the feeling this is a common thing as nobody seemed surprised other than me and the other guest.