The building and grounds here are absolutely beautiful. It's clearly been a wonderful place to stay at some point. Having said that, our trip was generally very disappointing. We arrived in the evening, and there were no staff at all to be seen. There was a bar open, with music playing, and no staff. A sign noted to call a mobile number for help. The first number rang out repeatedly. On a second call, a person answered and seemed confused about whether any staff remained at the hotel. Eventually we found one person, who was closing down the kitchen.
The check in was quite rushed and we weren't able to get answers to basic questions like what time check out was. The room was fine, but clearly it has seen better days. There was an unecessarily strong smell of air fresheners throughout the building, which made me feel unwell.
The included breakfast was an absolute disaster. Despite advertising this, they'd run out of almost all breakfast items, bar a couple of meat items and tattie scones. The poor member of staff trying to work breakfast on their own, was constantly just having to say sorry. The two coffee machines were on the blink. There was a toaster, but the bread had run out. There was a bowl of green grapes and a couple of yoghurts/muffins. But nothing a vegan person could eat. despite advertising a vegan breakfast on offer. The member of staff mentioned a delivery hadn't arrived several days beforehand.
I wouldn't recommend this hotel.
