Good stay near railway metro station

Good

Reasonably good for stay with family

I made a reservation and paid for it several weeks ago through a travel website (Expedia). When I reached the hotel on the day, I was told there were no rooms and I couldn't stay there. My reservation was cancelled. Why didn't they contact me in advance?

Staffs are good but need to improve in cleanliness, food quality and renewation of the rooms and toilets.