the staff was helpful. there was a small issue with the water heating system for which it took some time for them to fix and it led to us missing our breakfast. also, outside food is not allowed in this hotel, which should be changed because during kitchen's non-operational hours, the guests are on their own to manage food.

Its very clean nice staf helpful everything near shoping and restrant i will stay again

What they advertise is NOT what you get. The rooms are dated....1980s Front desk staff Manish is horrible. I only stayed for one night as I though it was close to the airport. Its a good 40 min ride. Complimentary shuttle is a joke. I requested it and got a run around story. Ending up paying my own fare to the hotel and on my return the taxi driver took 200 IND from me. (Toll fees) as he calls it, even though we passed through none. Im sorry but my time and experience was awful.

The hotel and the room looked good at first sight. But there were a few serious issues. First, the faucet on the wash basin was leaky. After using the wash basin for a couple of minutes, the toilet floor was flooded. Second, I didn't have access to hot water. I had to call the reception and wait for 15 minutes for hot water. On one occassion, I found out after 15 minutes that the reception had forgotten to turn it on after my call. I had to call again and wait another 15 minutes. Third, during my 36 hour stay, wifi was out of order for an hour at a time when I seriously needed to send a couple of emails.

Good service, nice Ambience, value for money, good connectivity to all ie airport, railway stations