Service was very nice!!

My stay at this hotel was extremely disappointing. The customer service staff displayed a bad attitude, and I was assigned a room with excessive sunlight, making it uncomfortably hot. When I informed the reception, they refused to resolve the issue unless I paid extra to upgrade, even though I noticed other rooms were vacant (their open doors made it clear). This feels like a deliberate tactic to make guests pay more by assigning them poor-quality rooms initially. The room itself was in terrible condition—far from clean, with a crumpled and untidy bedsheet, as shown in the attached photo. For a property listed as 2 stars but misleadingly advertised as 3 stars on Hotels.com, the quality and service were completely unacceptable. Considering the high price, I expected much better. This hotel is by far the worst I’ve ever experienced, and the rating needs to be adjusted to reflect the actual standards.

I had a terrible experience at this hotel. The customer service staff were rude, and I was given a room with very bright sunlight that made it unbearably warm. Despite raising this issue with the reception, they insisted I pay extra to upgrade to another room, even though I noticed other rooms were vacant (their doors were open, so I could see). It seems like a deliberate tactic to push guests into spending more by providing subpar rooms initially. The room itself was far from acceptable. It wasn’t properly cleaned, and the bedsheet was messy and wrinkled, as shown in the attached photo. For a hotel that’s listed as 2 stars but advertised as 3 stars on Hotels.com, the quality and service are appalling. Considering the price, I expected much better. This place is absolutely the worst hotel I’ve ever stayed in, and the rating needs to be corrected to reflect the actual experience

只有睡覺、乾淨的功能，這間是不錯的選擇，還有免費停車喔！

8月に利用しました。 ホテルの部屋に入ったら部屋は蒸し暑く、エアコンを全開にしたが、エアコンの効きが弱く全然涼しくならなかった。 室内や布団が熱を持っていたためか、4時間程してようやく寝れる室温になったが、部屋が暑くて寝れず寝不足になった。 価格も安く、その他の設備及びサービスは価格相当で不満はない。 夏の暑い台湾を旅行しており、事前にカード払いしているので、部屋を涼しくしておいて欲しい。少なくとも他の同等のホテルはそうしている。 涼しい季節になったら利用します。

房況老舊，地點OK，幸好只住一晚。

It’s ok for a short stay.

一樓燒香的味道，會竄到五樓房間，建議要做好排風，避免整個旅店都是燒香味道

感謝老闆借我檯燈

地點很棒，停車方便，附近生活機能便利

乾淨度也認為ok可以接受.只是隔音可能會比較差一點.房間小一點.附近吃的多又有停車場.以價格來說整體CP值算ok拉~

環境不錯👌在棒球場旁邊！ 方便便利！ 可惜電視遙控器無法使用！

設施老舊！空間比較小。

自有停車位方便，環境整潔尚可，符合房價

煙味很重 隔音很差

環境有點不是太好喔 服務普通

市中心，機能方便，就是稍老舊

贊

进大厅见到神龛就知道属于老气的旅馆，糟的是加钱订的大床房在柜台给人工改成双单床垫并排。这就罢了，可能久未有客入住、面纸盒上积灰一层，临睡前卧榻上还出现小蟑螂！$1,800台币还只收现、恐有猫腻，主要是在新竹付这种价钱应有许多替选方案！

稍微舊了點，但不算差