This is not a proper hotel but functions as an annex of the George, across the road. This should be made clearer - especially as the doorman at the George would not let us in to their reception area at 10pm. The 'deluxe' double was basic, small with a dirty balcony. Poor value.

Staff and cleanliness

Rude staff shower door that fell on me, just awful

Room very clean. Only issue was that key card would not work after breakfast and we had to come over to the George Hotel twice to get the key card unlocked. It was about 10:15 and checkout was 11:00

I got headache the next morning due to lack of sleep from the high st noise, the blanket is also too thick & hot , at last hv to sleep on top of it even in winter

The tv remote didn’t work at all so we couldn’t watch it. When we went to make a coffee this morning. The kettle didn’t work either. We were really disappointed. The room itself was absolutely fine and the bed was very comfortable.

Great location , Clean & large rooms and close to the high street, restaurants and pubs

Easy check in and out. Clean room

Staff are great , but the room and balcony is starting to look very worn out ! The rooms could do with a lick of paint and carpets cleaned

Clean room, comfortable bed. Room a good size.

Smack bang in Colchester town centre, which makes it ideal for shopping, eating out, and nightlife. That said, if you’re like me and need a window cracked open at night, be warned: the noise and music from the surrounding pubs is VERY loud. Bring noise-cancelling headphones if you value sleep. The room was generally clean, although the photos speak for themselves. A quick go with some limescale remover would sort it recognising it’s not a big job. Possibly the bathroom door isn’t being shut during cleaning. Lighting throughout is quite dim, so if you need to do your makeup, bring a magnifying mirror and a small LED light. There’s an express self-checkout at the entrance, which is handy, and parking is available for £12 per 24 hours at the rear of The George Hotel opposite. Check-in and breakfast are also at The George, which is a lovely hotel with a much nicer atmosphere. This hotel itself feels a bit soulless, but it is undeniably convenient. I’m giving it 4 stars as I booked early and it was reasonably priced. It’s fine for what it is.

Unfortunately the noise from the high street was heard all night and kept us awake but the room was nice. Better directions for satnav as couldn’t reach the high street as each road a dead end

Staff courteous nice friendly check in, room very clean nice large bed very comfy, bit of noise from pub next door but completely expected this didn’t affect our sleeping and the noise stopped around 2 am, nice breakfast this morning so overall good night

The stay was great & staff are fantastic ! The room could do with a freshen up now and the shower head in 910 needs changing

Had an issue very early morning, staff sorted out what they could, very helpful and respectful Room was very warm and cosy

Didn't opt for it

Great room Great staff Lovely shower Comfy bed

👌

The room was very clean and spotless. The bed was comfortable, staff were helpful and friendly

Clean room. Courteous staff.