The property was in a scenic area. The handicapped automatic door entering the building didn't work. One of the two elevators didn't work. Parking was a challenge. The room itself was fine; plain, nothing fancy, but it worked for my needs.

It’s April and they have Xmas decorations outside. Only 1 elevator was working. The handicap door buttons for both doors did not work. The Manager needs to be more urgent to getting this in order. The price was excessive and had I had more time I would have researched a different hotel.

Very clean Freindly staff

The room was very clean and the staff was friendly and helpful

Restaurant and bar very good

Beautiful location on the shore of Lake Superior. Upscale from the typical Thunder Bay hotel

Good view of the city

Clean room, nice view with floor to ceiling windows

there was a weird odor in the room, after showering and going to sleep, 2 of the pillows smelled like someone's gross sweat, had to toss those to the floor. definitely has lowered their standards since my last stay there a few years ago.

Clean room, good staff, great bar and restaurant.

Nice king room

Staff was great. The room had a few stains on the floor, but overall spotless.

Clean room, helpful staff, great breakfast

Clean room and comfortable bed

The shower was awful. More seating is needing in the room.

Clean, kind staff, we got extra chocolates for Valentine’s Day

Staff were lovely. Book

Very clean and friendly

Clean, quiet, the amenities and the staff were all great!

Beautiful rooms clean jazz night great food