Logement spacieux, piscine bien entretenue et aménagement des abords arborés, total dépaysement.

We had a great stay, the room was very clean, and kitchen utensils, pans, microwave and coffee maker were provided. Staff were very friendly and helpful with recommendations. Bikes were available for 100 peso, cheaper than any other rental spot in the area. Located within walking distance to restaurants and grocery store, but far enough from the busy area that it was quiet and peaceful at night.

Super nice accomplishment, very spacious and the private pool was very nice. Staff was very helpful

Clean room and quiet setting. Walking distance to restaurants, taco stands, and markets. Loved having the kitchen, but the knifes were very dull and no kettle (minor things). I would absolutely recommend this hotel to family and friends. A place to hang towels would be nice as replacements were not easily available.

The pro is that the condo is well-furnished, the bed is big and soft, and you have everything you need for a comfy stay. Negatives: This is condo living and not a hotel so manage your expectations around staff being present and engaged. With that said, I found the staff unwelcoming (when they were there at all). Particularly the male staff (one of them looked at me with DISDAIN, ignored me when I greeted them). Literally none of them ever greeted or spoke to me. It felt weird and unwelcoming. I ultimately left early.

Everything was great I wish I can go back 😊

Too many hidden charges

Great Stay and would highly recommend

Beautiful apartment

The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.

Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.

Clean in a good neighborhood

Great price , great location , we love the Condo.

I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️

I dont agree or think some of the policies are fair, but overall the best probberty ive stayed at in tulum

Well kept, beautiful common area, good location

Las instalaciones son muy cómodas, la alberca padrísima. El edificio es muy seguro y silencioso. Las habitaciones son amplias, limpias y las camas muy cómodas.

We go to Tulum a couple of times a year specifically to stay at Panacea. We love the pool and the generally calm vibe as well as the fast growing neighborhood. Usually, it’s just the relaxing recharge we need, but unfortunately , this time, they were doing repairs and there was sawing and drilling going on which definitely made it less relaxing. Overall, still great, but I will be sure to ask if they are doing any work before our next trip.

Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!

Todo muy agradable, muy satisfecho con el lugar