Beautiful hotel and lovely staff

Pool green from algees - did not use Not 5 star service

El hotel es muy bonito. Algo alejado del centro, a unos 10 minutos de la parada del tranvía más cercana. Está en un sitio muy tranquilo y sin ruido. La piscina es pequeña y está en el medio del patio, para ir a la cafetería o a las habitaciones hay que pasar por el medio, con las maletas por ejemplo, lo que la hace poco apetecible. Las habitaciones son grandes pero muy oscuras. Nosotros estuvimos en una habitación con terraza con jacuzzi, y lo que pensábamos iba a ser un momento de relax romántico fue todo lo contrario. A la habitación se entraba por la terraza desde la piscina y aunque está tapado todo el mundo te ve y te oye. Intimidad cero. La terraza es mínima, apenas cabe el jacuzzi y una silla. Y sin vistas ni nada. Además para subir a la terraza hay que tomar unas escaleras bastante grandes. Por lo que una persona con movilidad reducida no puede disfrutar de las plantas de arriba ya que en esa parte del hotel no hay ascensores. En resumen, un hotel muy bonito para hacerse fotos pero poco más.

Pool was exquisite on 110 degree days!!! Great staff. A bit out of tourist area but worth it for the walk. Great breakfast too

The room met our expectations...bed was comfortable...very nice room. Not too overpriced. Dinner was in a lovely setting, and the food was wonderful. The staff could not be nicer, or more helpful. Lovely experience to stay here.

Beautiful property and impeccable service

A lovely hotel and extremely helpful and competent staff. Nicely situated and comfortable.

Great service by the staff, very professional and attentive. Will be returning.

This is a wonderful small hotel on a quiet street. All the staff were outstanding, especially Lauralie.

Chambre très confortable Petit déjeuner très bon

The room was large and immaculate. The staff were friendly and helpful. I had a chance to dine in the hotel and my meal was fabulous. Would definitely recommend!

The staff was exceptional and the facilities were luxurious.

Lovely hotel. Wonderful staff. A little away from the hustle and bustle but in a good way - less noise. Just a short 5 minute walk and there are restaurants and the tram. Will definitely be back!

Wonderful hotel…so comfortable and clean. Thought the breakfast was too expensive so went over a block and had a terrific homemade breakfast for 8 euros. Great hotel to stay and rest in.

Superservice! Coole Lage!

Staff was kind and professional. Minor issues with the room that we're not addressed after a few requests. Spa area was not up to standard.

Many, many choices for breakfast!

Nice room with comfortable bed. Great breakfast. The pool area was pleasant and serene. A nice place to unwind with friends after touring the city.

Beautiful well appointed room. Courteous and professional staff

It’s a bit far away from the heart of Bordeaux and requires a lot of walk to access to restaurants and shopping. The room we stayed in was quite small and we only received a very minimal service. IMO, it doesn’t live up to 5 stars hotel standards. Would definitely come back to Bordeaux but will not stay here again.