Everything was good. We really enjoyed our trip

The property advertises themselves as a 5 star but it’s no more than a 3 star hotel. The food is average. Poor ingredients mean poor quality food. I think the chef tried his best. As soon as we got to the room the door wouldn’t open, the safe didn’t work and the balcony door wouldn’t open. Spent the afternoon fixing the room. I wanted to leave and they refused to give me a refund however they offered to change my room which I didn’t bother. I was only going to be there for three days. Then the remote for the TV stopped working. The wait staff work hard and the cleaning service try. But the quality of the hotel and room is poor. No entertain at night. Boring. The only reason I chose this hotel was for the beach and that was beautiful. Otherwise my stay was awful.

+ Amazing view + great pools. + Great, clean beach and water + Nice show/entertainment on Eid Night. + fun pandas by the pool in the daytime lol - Breakfast is mediocre - Some hospitality basics are lacking. Staff can be better trained

Our stay was absolutely amazing. The view from our room was stunning. Amazing food and service. Cannot say enough good things about our stay. Woupd definitely stay again and recommend here.

Over all the experience was good missing some hospitality here and there, but otherwise all was good

The place is perfect for families indeed, outstanding white soft sands beach with amazing sea color, great swimming pools with lot of fun for kids, food is authentic and delicious, check in was so smooth, wonderful greetings and welcoming by Mr. Mohamed Mousa.. I really would come back again with my family.

The beach

Level of cleaning is poor, towels are very old ( actually expired) .

Neet & clean chalet close to pools & beach .

Not recommended, must be recognised as 2 stars hotel

Nice stay but bad food

Staff are very nice especially the chief and the restaurant.

It was an amazing experience. Everything was 5 stars, food was great, housekeeping, bell captains Mansour and Ahmed. Customer service was excellent in all aspects. Location and facilities was awesome. Will recommend highly.

Nice hotel

Customer service was excellent

Helpful staff specially Mr. Eslam who’s at the reception

excellent all the way around.

Amazing the best experience we had in Egypt

Nice hotel

chalet is perfect, it was an excellent vacation