Beautiful hotel and staff was very friendly.

Good location, perfect for the marathon stat & finish. Good rooms, beds, showers and gym / pool. Would have no hesitation in recommending this hotel.

This hotel was great - beautiful city views! The customer service was pretty poor - they only clean rooms every other day and leave water in the rooms that you need to pay for unless you have a certain status. The staff at the front desk also were pretty resistant to helping with anything - anytime I asked a basic question they didn’t know and brushed me off. They dont do late checkout requests until the morning of checkout, which is stressful. The morning of my checkout, I was then told they don’t do late checkouts at all, which is untrue, and I eventually was able to check out late.

Excellent hotel in a wonderful location of Chicago!

Nice facility. Very convenient. The restaurant on site had an amazing breakfast.

Shower could

Convenient location to Grant Park.

It was a good stsy, breakfast was not included but available. Easy walk to most thing. Night time view of the city!

good value for the location

The views were amazing!!!!!! While the staff was nice and the rooms were clean, there were multiple elevator issues which lead to traffic jams when entering and exiting

Clean

besides the strong cleaning solution smell in the lobby, the hotel was clean, comfortable, quiet, and in a great spot to get you around.

We had a corner room it was nice, and the view was amazing! You could hear the train sometimes, but not a deal breaker. We would definitely book the room again. We enjoyed happy hour at the restaurant downstairs. Overall we had a great stay.

Hotel was just okay. Not the cleanest and things were in need of repair such as broken and loud ice machine and loud hvac unit.

Convenient location. Public transportation is very close or you can walk to a lot of locations. Staff was very friendly and super helpful. Joseph was wonderful. I would definitely stay here again.

The room was nice and clean with amazing view of downtown, 10/10. The have a restaurant onsite that serves delicious food and has friendly staff, 9/10. Hotel staff were friendly as well, 8/10.

The hotel itself was very nice and there was parking right across the street. We arrived about an hour after check-in, but our room was still not ready. They offered us another room, but the corner room and view was the reason I chose here, so we waited a bit longer. Our view was incredible - we could see most of the city to the north, the museum campus, and a bit of Navy Pier. There were no vending machines and the "store" they had in the lobby was completely emptied with the exception of a handful of what appeared to be sparkling water. I had to go to the gas station down the block for drinks and snacks.

Very professional and clean property

Great Service and Excellent Location!!

Very good