When I checked in, I asked if I could stay on the same floor as my friends and relatives as we had individually booked for 5 rooms.
However, I was told by the receptionist, Eduardo, rather impolitely that I paid less than them, there’s nothing for me.
When I checked their prices, the difference is not that much. The rudeness and impoliteness is not acceptable! Perhaps the management[ needs to re-train the staff for better service! Thank you!