I had high hopes for Hotel Puerto de Las Nieves given its location, but the stay was a letdown. The room felt worn and neglected, with old fixtures and poor cleanliness. The breakfast was equally underwhelming—stale bread, canned fruit, and a painfully slow orange juice machine. The coffee tasted like it had been reused a few times. Items weren’t restocked, and guests were left standing around waiting. We tried the “spa”, more like a damp, over-chlorinated space that felt more stressful than relaxing. The room itself was dark, cold, and uninviting, with sagging mattresses and poor lighting. There were also very few sockets so good luck charging ur phone. By the time we checked out, I honestly understood why the receptionist didn’t bother to ask how our stay had been or say goodbye—she probably knew the answer.
