Supongo que por ser una reserva desde una plataforma nos dieron una habitación pequeña, con un baño viejo con olor a tuberías sucias.

The hotel is very central for visiting the monestary. The rooms are very clean and the breakfast was very good. Other guests in the hotel the night we stayed were very noisy and woke us up several times

Clean room with balcony, excelent view. Excellent service and friendly staff

Die sehr gute Lage zum Palast/Kloster war für uns ausschlaggebend. Die Tür zum Bad schliff auf dem Boden und konnte dadurch schlecht geöffnet und geschlossen werden.

Este no es un hotel de 4 estrellas. El restaurante... cerrado. El bar... cerrado. La piscina... cerrada. El desayuno... pésimo. El wifi en la habitación... inexistente. El baño... un lavabo a punto de caerse de la pared. La habitación... mal acabado de la carpintería. Aparcamiento... inexistente. Le daría a este hotel dos estrellas. Muy decepcionado... ¡Me siento estafado!

My stay here was calm and peaceful. I particularly loved the bilingual staff, they were super helpful and very friendly. They helped me get a cab to the airport. The room was nice and clean, breakfast was lovely. No unnecessary hidden charges. Big plus for me. My one recommendation would be to have fliers or cards for tour companies. I was given a map of the area indicating places I could visit but if they added pamphlets or business cards for tour companies, I think this would just be a plus. Thanks for the apple I got from the reception. Made for a nice snack.

Nice hotel.

Great customer service , impecable room with a beautiful view

Great service , very clean , spacious room , great views

Es war fantastisch

A beautiful old hotel in the city center, not far from the monastery. We liked the old style atmosphere. The staff we met were very friendly and helpful. The breakfast was excellent. We can recommend this hotel.

The hotel and staff are lovely. Would stay here again. I only wish they had coffee/tea facilities in the room!

Hotel con excelentes servicio céntrico en buena entrada y salida

Todo correcto. Personal muy amable y el hotel estaba súper limpio. La ubicación es perfecta, en 2 minutos estás en el centro del pueblo y en el monasterio.

Apart from the initial indication of the rundown and shabby state of this hotel being a shattered glass entrance door held together with cling film and tape (apparently caused recently by the wind) the first room allocated was unclean and malodorous. The reception team reallocated a room but this hotel is as a whole shabby unclean and far from deserving a four star status. Avoid.

Lo necesario y nada más. No cumplieron con la reserva de tipo de cama.

Unfortunately upon arrival I was suffering from a head and chest cold. The walls are paper thin and I was snoring a bit loudly. My neighbor continued to pound on the wall throughout the night. I understand his frustration but I would suggest not staying here if you snore at all.

Lovely historic hotel, very well located, however, in need of renovation. The staff is kind and knowledgeable about the area.

Nice hotel and good location. Hotel did lack ambience, bit from location it’s perfect. No idea where the pool was.

La ubicación del hotel es perfecta, junto al Monasterio del Escorial y muy cerca de restaurantes. Y las camas grandes y cómodas. Todo perfecto. Gracias.