Beautiful hotel and good customer service

Great location, nice view, friendly staff

Rooms extremely comfortable, staff is helpful, and the location is convenient for exploring Florence.

Superb!

The hotel room was very nice, and the location is amazing!

Très bon buffet et les employés sont très gentils !

Our stay at Solo Experience Hotel was absolutely wonderful! The location is perfect—within walking distance of Florence’s main attractions, restaurants, and shops, making it incredibly convenient to explore the city. The hospitality was exceptional from the moment we arrived. We were traveling as a family of six plus a baby with plenty of luggage, and the staff graciously helped carry all of our bags to our room. That thoughtful gesture made our arrival so much easier. The breakfast staff truly stood out. They were incredibly friendly, attentive, and welcoming every morning. They even went out of their way to prepare a packed breakfast for our family the night before when we had an early tour that departed before breakfast service began. That level of care and thoughtfulness meant so much to us and is something we’ll always remember. Everything about our experience exceeded our expectations. From the outstanding service to the unbeatable location, we couldn’t have asked for a better place to stay in Florence. We highly recommend Solo Experience Hotel and would happily stay there again!

Excelente ubicación y atencion

One of the top hotels in Florence! As a family of three, we had one of the most comfortable and stress-free stays we’ve ever experienced. The staff were exceptional—their only mission seemed to be making sure we enjoyed every step of our stay. They were always attentive, welcoming, and ready to help with anything we needed. Many thanks to the outstanding management and the entire team for making our visit so memorable. We highly recommend this hotel and would be delighted to stay here again.

훌륭한 숙소와 좋은위치 아주 친절하고 인성괜찮은

super friendly staff, spacious and clean room, and great location. However, you won't see the duomo from your room. it is very close by, but not the view from the hotel.

The room was spacious and great for a long stay. The staff were the best part honestly everyone was super friendly and helpful and were happy to greet us and wish us a good day when we were coming and going. Thanks for the great stay!

Loved this hotel but if you get room 400 prepare yourself to climb up and down stairs, go down a ramp and up two elevators then cross a little bridge and go up more stairs. It’s literally the last room at the top of the property. Staff was very helpful and nice. Location was fantastic. Air conditioning was great first night not great second. Would stay there again but not on the rooftop room.

Repeat customers - that says it all! Great location, gorgeous hotel, wonderful breakfast, and the front desk staff are always lovely. The breakfast staff can be a little cranky, especially if you go down close to ending time, but that's the only negative we can even find to say. If you want a nice hotel that feels upscale, centrally located in Firenze, book here. You won't regret it!

The room was spacious, clean, and very comfortable. The breakfast was delicious, with a great selection of fresh fruit. Since we had informed the hotel that we were on our honeymoon, they kindly surprised us with a beautifully decorated cake in our room. It made our stay even more special, and we were truly touched by the thoughtful gesture. Thank you very much for your wonderful hospitality!

Clean room. Water provided. Nice property in the heart of Florence. Helpful restaurant suggestions!

Eu e meu marido gostamos muito de tudo que o Hotel ofereceu com excelência e gentileza! Excelente café da manhã, equipe atenciosa no check in e em todos os serviços prestados! Além disso oferece diversas amenidades para boas vindas e para itens de higiene pessoal! Recomendamos essa boa hospedagem . Grata

Great location and breakfast. Room was nice, but the ac had one vent for a large room sleeping 6 and was central, so did not ventilate the room.

Very clean, great location. The room was very spacious and comfortable.

Giuseppe was very helpful! Great location.