Our stay was overall very good! The room felt a little warm at times, but we really appreciated that they provided a fan, which helped a lot. The only areas for improvement would be housekeeping. We noticed a few wall stains near the desk area in the room, and the towels weren’t replaced when the room was serviced. With a bit more attention to cleanliness, the experience would be even better. That said, the hotel is in a fantastic location, and the staff was amazing, so welcoming and kind throughout our stay. Despite the minor room issues, we truly enjoyed our visit and would definitely consider staying here again.

Hotel maravilhoso! Muito bem localizado, limpo, lindo, com funcionários muito educados e prestativos.

Quarto muito bom, limpeza impecável, equipe nota mil no atendimento.

We got an upgrade, our room was beautiful, perfect location. The staff was very friendly and helpful.

this hotel is amazing! it’s so nice. the staff are extremely helpful and took our bags up and helped us book a dinner reservation. our room even had a sauna! the room was extremely clean as well. very centrally located, which made it easy to do the big florence sightseeing. also close to some good shopping and restaurants! would recommend staying here!

Great hotel fabulous facilities and amazing access to all the sites of Florence we will be back

Ótimo quarto e equipe muito atenciosa !

Spacious.

The room was nice in an excellent location. I would definitely stay there again! The staff were all so friendly and helpful. Thank you!

Stayed here for my birthday and had an amazing experience. The location is perfect, right in the heart of Florence—and the service was excellent. The staff made my stay feel special (esp. Clyde and Giovanni) who’s been helpful. Everything was comfortable and beautiful. Highly recommend!

객실은 깨끗하지만 욕실 샤워공간이 정말 좁음. 홈메이드 쿠키나 냉장고 무료음료등 아기자기한 서비스가 좋았음.직원분마다 친절함이 차이가 남. 조식은 평범하나 직원분이 친절했음. 위치도 두오모 성당 5분거리라 좋음.역에서도 걸어가기 좋은 위치임

A equipe é gentil.

This is by far one of the best international stays I have had. I cannot state how AMAZING the staff was. Rooms were clean and spacious as well as a great location for walking and to the train station. I am already looking at going back just to visit the staff !!!

Perfecto. Todo muy bien . Muy agradecido. Volveríamos.

Quarto enorme e muito aconchegante.

Ubicación perfecta y habitación hermosa

Staff impecável! Hotel super confortável e ótima localização! Super recomendo

Room was ok. Nice bed and clean room

O quarto é espaçoso, bem decorado, aconchegante, muito limpo, com máquina de café e água a vontade. As toalhas são branquinhas e felpudas. O café da manhã é muito bom, a equipe é excelente, destaque para Bruna uma brasileira muito amável, prestativa. A localização é espetacular.

O hotel é maravilhoso, porém a cama do 203 casal, dois colchões de solteiro juntos e pra piorar velhos, afundam. O que não corresponde à um Hotel 4 estrelas. Uma pena! Passei duas noites dormindo mal