Very disappointing experience. The staff were rude and unwelcoming, especially if you weren’t a local. Customer service was far below what I would expect from a hospitality business. The hotel was filled with construction workers, which made it feel more like a worksite than a vacation destination. There was none of the calm, relaxing, or luxurious atmosphere that was advertised. The room itself was not clean. The bed had an unpleasant smell, and the carpet was extremely dirty. The elevator was also incredibly small—barely large enough for two people with luggage—which made moving around the hotel inconvenient. Overall, this hotel did not meet my expectations, and I would not stay here again.

Hotel bem localizado, staff muito gentil. Café da manhã simples com poucas opções. Não há frigobar no apartamento. O hotel oferece transfer para estação gratuitamente, o que é super vantajoso, já que pagamos 38 francos o trecho na chegada.

Fraser Suites in Geneva was adequate for our needs. I would NOT recommend that you choose to partake of the breakfast buffet. The cost was extremely high. Way more than you would pay for any hotel breakfast. Limited choices and food that was just average. During our stay the construction renovation and street repair started at 7 am. We were not advised of the renovation and construction ahead of our stay.

Hotel Hauser is an excellent choice! From the first interactions before arrival, they were always very prompt in responding to my messages, to the warm welcome upon arrival and the impeccably clean rooms, we were very happy to have stayed here! The hotel is in a great location and within walking distance to the train station and major attractions. Ursula made our breakfast experience each morning so pleasant and memorable. We can't recommend this place enough! Thank you Hotel Hauser!

There is a piano on the O floor ! I love a piano! Good spot pricy for iut if season but the bed was fantastic and a breakfast too! It was the best place ! Cheers

Excelente! Recomendo!

Funcionários prestativos, educados e atenciosos, sobretudo para quem não domina os idiomas!

Foi ótimo. Recepção e a Jéssica do Restaurante foram muito agradáveis, educadas e prestativa, além de excelente profissionais

The staff, room and everything else was perfect!

Localização ótima

Good customer service

Ótimo restaurante, bom café da manhã. Quarto muito espaçoso. Muito bem localizado.

Lugar muito confortável e super bem localizado. Equipe muito cordial e eficiente. Café da manhã com bastante varidedade. Shuttle gratuito para a estação. Preço justo.

Room is clean but it lacks useful things such as a fridge and a kettle for some tea and coffee. Staff is very helpful. Shuttle service is excellent. Ate at the restaurant in the evening. You pay a high price for a very small portion of commercial food. Restaurant is not recommended. In my opinion its a tourist trap.

Tudo perfeito

Hotel com bom café da manhã , toalhas novas. Amenidades de quarto um tanto espartano sem chinelos, sem touca de banho….

Hotel muito bem localizado.

Great location in the middle of the walking district. Beautiful room and very walkable to the lake and around town. Also close to the train station for travel connections. Staff are very friendly and helpful!

Excellent staff

Café manhã bom, localidade excelente