We especially appreciated the portier who took us to and from the train station. The restaurant was also a pleasant surprise.

Nice staff and ok breakfast

Great breakfast, friendly and helpful staff.

The breakfast could have been better, lots of bread not much meat as usual for a European hotel.

Convenient location, friendly staff, convenient restaurant. Room was small but very clean and functional. Great experience.

Excelente el servicio superaron las expectativas

朝食が素晴らしく部屋も快適に過ごせた。

バスタブ付きだったのでとても良かったですが 鍵がついていませんでした。 朝食はとても美味しかったです。 駅からの送迎もとてもスムーズでしたし 駅にも送っていただきました。

早餐不錯，櫃檯服務人員主動親切！並且告訴客人旅遊路線真的很好！

Good hotel good location

Our stay was very quick but every effort was made to see we were happy. Picked us up and dropped us back to the train free of charge. View from our room was stunning, mountain partially covered with snow. The restaurant attached was very delicious offering fresh organic foods. The room had plenty of space, only issue was it got a bit hot overnight. Breakfast was buffet style and offered a variety of foods.

Súper bien ubicado, las habitaciones muy acogedoras y el desayuno estuvo espectacular!!

Martina at the front desk was amazing! The hotel is in central location, offers free shuttle to train station, a great experience and highly recommended!!!

Very accommodating staff. Breakfast was great.

We arrived to find a very dated and never updated hotel. If you like knotty pine then this hotel is for you. The room itself was clean and just ok. The bathroom was small. The restaurant leaves much to be desired. The included breakfast was very limited. There was an up charge if you wanted freshly made eggs since they offered no eggs. There was only coffee or tea and cereal and bread. After staying at 6 other hotels in Switzerland, this was the only hotel that we have ever been to that charged 3 Swiss francs for a glass of tap water. This happened twice. Lunch menu was also limited and no substitutions were allowed. The ham and cheese sandwich had one very thin slice of ham and lots of cheese. The hotel only warned us upon check in of all the construction noise happening in and around their location. Ear plugs were provided in our room. We were so disappointed that we left a day early of our 2 nights stay.

Very comfortable stay for my family. We would have loved to stay longer if we had more time. Conveniently located at the center of St Mortiz and the train transfer was extremely conveninet..

Very disappointing experience. The staff were rude and unwelcoming, especially if you weren’t a local. Customer service was far below what I would expect from a hospitality business. The hotel was filled with construction workers, which made it feel more like a worksite than a vacation destination. There was none of the calm, relaxing, or luxurious atmosphere that was advertised. The room itself was not clean. The bed had an unpleasant smell, and the carpet was extremely dirty. The elevator was also incredibly small—barely large enough for two people with luggage—which made moving around the hotel inconvenient. Overall, this hotel did not meet my expectations, and I would not stay here again.

Hotel bem localizado, staff muito gentil. Café da manhã simples com poucas opções. Não há frigobar no apartamento. O hotel oferece transfer para estação gratuitamente, o que é super vantajoso, já que pagamos 38 francos o trecho na chegada.

Fraser Suites in Geneva was adequate for our needs. I would NOT recommend that you choose to partake of the breakfast buffet. The cost was extremely high. Way more than you would pay for any hotel breakfast. Limited choices and food that was just average. During our stay the construction renovation and street repair started at 7 am. We were not advised of the renovation and construction ahead of our stay.

Hotel Hauser is an excellent choice! From the first interactions before arrival, they were always very prompt in responding to my messages, to the warm welcome upon arrival and the impeccably clean rooms, we were very happy to have stayed here! The hotel is in a great location and within walking distance to the train station and major attractions. Ursula made our breakfast experience each morning so pleasant and memorable. We can't recommend this place enough! Thank you Hotel Hauser!