Mediocre

Clean room, friendly and helpful staff. The location was sodeak to being near the markets and restaurants!

Grata surpresa! Hotel encantador, funcionários afáveis e prestativos, acomodações excelentes e café da manhã variado, sem contar com a localização perfeita, propiciando fácil deslocamento, para a estação ferroviária, comércio e restaurantes, além dos passeios, ficarem próximo. Na verdade há um pequeno senão, em ocorrendo período chuvoso, qual seja, que a acomodação se deu em prédio diverso de onde é servido o café da manhã, no entanto, no caso, tal fato não possui o condão de empanar a sensação de agradabilidade que permeou nossa estada

Very clean and recently updated. Great breakfast options. Good coffee. Attentive staff.

Breakfast was wonderful. Room was clean and spacious.

Great location, very clean and spacious room, helpful staff who allowed us to store our bags on our final day.

Great location and best breakfast

The hotel location is great. Staff are very friendly. And the breakfast is great. Hotel room across the street is very clean.

There was not an airport shuttle, however the front desk helped us arrange a taxi for our early morning flight.

Clean, beautiful room, perfect location to walk from the train station, even with big luggage. The only issue we had was breakfast was not refreshed at all though. We had breakfast on day one at 7am and it was fantastic, had it on day 2 at 9am and there was very little left. What was left looked "overhandled".

Great location. Lovely room. Helpful reception. Would recommend

Room was amazing, super friendly and helpful staff.

Everything was perfect!

Very nice, very clean, great breakfast. Convenient location

Our room was beautiful, the staff was incredible helpful, and the location was perfect - walking distance to everything.

Un lugar muy céntrico. Limpio y con personal extremadamente atento. El desayuno también de muy buena calidad.

Excelente localização, bem acessível a Estação Sta Maria Novella, mas em uma rua mais resguardada. Boa estrutura no quarto, com banheiro amplo, incluindo banheira. Pessoal atencioso e um café da manhã razoável.

Quarto perfeito, limpo e espaçoso. Atendimento impecável. Ótimo café da manhã. Excelente localização, perto do trem, de bons restaurantes e dos principais pontos turísticos

Excelente hotel em Florença

The room was exceptional once I requested to be moved into the main hotel. The bathroom was amazing with the greatest shower..the housekeeping staff did a great job on the room and it was very pretty.