Great location on Puerta del Sol, convenient to Plaza Mayor, the Royal Palace, tapas bars of Baja Cava street, and the Prado and Reina Sofía museums. Room was good, though pricey. Most of the staff were inattentive and indifferent.

They were renovating and the daytime noise was terrible! They refused to change my room even though I had to knock just to exit my room safely as they were changing my door trim. And no compensation or warning about the renovations

Desde el aeropuerto Barajas en Madrid, viajé en taxi hasta el aeropuerto (habían muuuuchos taxis). Fácil acceso al Hotel Europa. Habitación limpia y cómoda. El personal, todos, muy amables y atentos. El wifi a veces se iba, pero se recibía rápidamente. El Hotel Europa está en la ubicación perfecta para caminar a todos los lugares icónicos de España 🇪🇸. Recomendado al 💯. Si vuelvo a Madrid, me hospedo ahí.

The staff was very helpful. I had issues with the wifi that were addressed immediately. Breakfast was fine but nothing special

Yes

No funcionó la ducha en una de las habitaciones , tuvieron que darnos otra habitación para ducharnos y la repararon al día siguiente

Our room was spotless, it had a renovated bathroom and bedroom, both which were a little larger than we’d expected from the photos. Our balcony on the 3rd floor overlooked the side street and down into the Puerta del Sol. The windows were soundproofed, though being right in such a busy area we could still hear some of the noise outside, I had no trouble sleeping through it though. The buffet breakfast (€15pp) was good. The staff were very helpful and friendly. We would be very glad to stay here again in the future. Great property in a great location.

Great view of plaza and fountain. Staff was wonderful.

La habitación impecable, super limpia. El personal nos trato super. Sinceramente valio 100% la pena alojarnos en el hotel. Que pena que fue tan solo una noche, pero para nuestra próxima visita, ahí es donde queremos hospedarnos.

Chambre impeccable! Accueil parfait! Localisation parfaite en plein centre de Madrid (idéal quand on arrive en avion)

Excelente!

Wonderful staff, very clean and so beautiful

Buena atención

The room was not as clean as expected so different from the pictures.

Las habitaciones impecables, excelente el servicio,

Location and beautiful view of Puerto del Sol. Staff were friendly, room was snug but clean.

Todo excelente, altamente recomendable

バスルームのカーテンが100均のつっぱり棒 、水を吸って重くなって何回も落ちた。

Amazing

Localización excelente.