Rooms were clean with beds made and clean towels every day. Only thing missing was Tea Making Facilities for guests to access, but staff very attentive and did make one for me when asked. Very friendly and approachable, recommended and booked restaurants near by. Wi-Fi excellent as was the Breakfast all fresh everyday and plenty of choice. Location Perfect for Tram and Train Station just 4mins walk. around 10mins to Domo and central Florence. Highly recommended and would use again..

Boa opção de custo e benefício em Florença. Hotel de característica simples, mas muito bem cuidado, staff simpático. Café da manhã honesto considerando outras opções na Itália. Está a uma rápida caminhada do centro histórico de Florença e o ponto alto está na proximidade da estação de trem, o que facilita a não andar longos trechos com malas. Boas opções de restaurantes próximos ao hotel.

Happy with the entire experience. Having a full breakfast buffet for our first morning in Italy - after a long journey - was particularly nice!

Perfect location, just a 5-minute walk from the railway station. The receptionist is friendly and full of humor.

Muito bem localizado perto da estação Santa Maria Novella. Hotel simples, mas com quarto limpo , cama confortável e banheiro com box e ducha boa. Café da manhã com pequeno buffet bem saboroso.

The room was clean, breakfast was also great. A lot of shops nearby and was walkable to every place. The staff made the experience great for us, very friendly and easy to talk to. Recommended food places that me and my partner would like and eventually did. If you’re new to Florence, this is a great place to stay!

All Staff were great, informative, helpful, fun and provided excellent advice on restaurants, tourist cautions re:pick pockets etc. They genuinely care about their guests. The hotel is super close to train station, close walking to the Dome etc. we especially enjoyed the buffet breakfast providing delicious coffee, good assortments to start the day right! Thank you for making our vacation to Italy off to the perfect start. We definitely will stay again! Thank you especially to the front desk staff working all shifts setting up taxi service for airport to go back to Canada.

Conveniently located near the train station and not far from the historic center.

Great location at center of Florence yet very close to the train station! Very quiet at night, much needed after long days of bus tours etc. Bed was very comfortable, linens very soft The buffet breakfast was great. The coffee served by staff was delicious and also serving Americano coffee exceptional! Best of all, the staff work very hard to maintain the exceptional comforts of this hotel. Following up with how the room is, and always willing to help including the cleaning ladies for rooms! Work ethic, above and beyond for the travellers. Great hotel, best staff! Thank you for making our first time stay in Florence exceptional!

Muy cerca de la estación para poder movilizarse, habitación pequeña pero cómoda para poder estar en la zona. El personal súper amable y el desayuno incluido estuvo bastante bueno

Staff was incredible! A special thanks to Albie for going above and beyond to make our stay wonderful!

Best location impossible. Staff was very nice and friendly. Breakfast was amazing. Definitely would recommend.

Parfait merci beaucoup

Erg net en goed hotel. Liggen is wel erg gehorig.

Clean room, excellent both location and service

The staff at the front desk are simply marvelous. Kind, helpful with check in. Ronnie checked us in and suggested a place for lunch and made the reservation for us. It was definitely a locals only type of trattoria and the food was excellent. The location was very close to the SMN train station. This does account for some noise on that facing side of the property. We had an 8 am flight and had no trouble arriving to the airport on time. Great staff, clean and comfortable rooms. Thanks, Hotel Boccaccio!

Clean hotel, adequate breakfast, comfy bedrooms,, well located for the usual tourist attractions. Staff very friendly and extremely helpful, would definitely recommend.

Lage ist super und das Personal war super freundlich, hat auch Tipps geben können. Wir hatten eine spätere Abreise und konnten unser Gepäck dort lassen. Alles war total unkompliziert.

Very good location where is close to train station and city center. The staffs are friendly and helpful.

Clean room, very kind people, delicious breakfast, and best location for tour.