Andres
2,0
/10
Đánh giá cách đây 13 tuần
Hotels.com verified review
This hotel is presented as a smart hotel but it is not. There is nobody at the hotel to provide support if any help is needed. Our AC did stop working one night and we tried to contact the hotel support via WhatsApp, no answer, we called the local number and they did not provide any solution, we have to stay one night without AC in the room on the middle of the summer, it was a terrible experience, the part that was frustrating was the lack of accountability from the person that answer the phone, she was just saying that electric system shows to be ok and there was no issues with the AC. I will not recommend this hotel to anyone
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