Room was spotless and really beautiful. The hotel is billed as a boutique and really feels like that in an upscale way. It’s ten minutes out of the main town of Naxos and close to a fabulous beach. Food at the hotel was really good especially for breakfast. We ate dinner there one night and it was very good food. But the most important thing is that the staff were absolutely professional and extremely helpful. Wonderful people. Would definitely stay again

The staff and service was excellent. Room and property was very good. Great location with easy access to restaurants, etc.

Nicely kept property and a great staff!

A true 5 star experience..

LOVED this hotel! Great location near the beaches/beach clubs and easy 10-15 min drive into the port town area again. Would love to go back to Naxos and stay at this property again!

Can honestly say this was one of the best hotel experiences I’ve ever had. Maria and all of the staff were so nice. The food was excellent and the pool was beautiful too. Would love to stay here again. Can fully recommend!

Amazing atmosphere and location. Just perfect for the beaches. Everything is close by,I miss it already! Thank you!

Amazing Botique hotel. Top notch service , free breakfast to die for. Best Açaí bowl I’ve ever had. Favorite hotel I’ve ever stayed at

Personalized service. Excellent hotel! We had great time.

The whole vibe of the hotel is very vanilla. The views are unappealing scenery and in the distance the beach. It was not we expected for a 5star at this price point. The breakfast and servers were good, worked hard , but very hard to understand them so we didn’t get our eggs cooked as asked. They are affiliated with a beach club down the road, but won’t take you, and make you pay for your chairs, but give you a 10% discount. You have to walk into town on the street to get to the beach and there you can rent chairs. We were glad it was only for 2 nights.The highlight was the family restaurant in town on left side past grocery store.

Outstanding property and staff. We loved our stay at 18 Grapes. It was our first trip with our young son. The staff couldn’t have been more accommodating. We were treated like family. Loved the room. The pool. The rooftop bar for a sunset drink. Breakfast was outstanding. Small hotel felt more like a luxe resort. We will definitely be returning .thank you 18 grapes

The hotel was beautiful and it was in the perfect location. The owners have a restaurant as well, and they provide free transportation, which was a great experience!

The nicest hotel with the best hospitality and food on the island by far! I can’t say enough about our stay there. We had a room with a private pool and all of the amazing amenities they had to offer.

Absolutely beautiful hotel and amazing staff who works hard to ensure you have the best stay possible.

Hotel is definitely not a 5 star and disappointing given the price point. It suffers heavily from style-over-substance and although the promotional photos look well staged the actual delivery is poor. The first 24hrs of our stay we had to readjust our expectations down significantly. If you are expecting a fine dining, relaxing venue in the style of Clos de Roses or Le Manoir this hotel is absolutely not it. Dinner on the first night was shockingly poor, we sent back a carbonara (too salty and chewy) and "fresh tuna pasta" which was rubbery. The staff then added the €70 onto the bill, refused to take this off, and we ended up being taken aside by the general manager who claimed we didn't want to pay for anything (we did, only the acceptable plates) before finally admitting the "fresh tuna" was actually 3 days old. A really bad start to our experience and we didn't dine in for the rest of our stay. Other significant issues: Dining area inside is awkwardly behind reception and next to a chaotic service area. Breakfast is extremely slow and staff make a point of delivering an unnecessary number of small pots of jam/honey, seemingly for social media. From day 2 the fresh OJ silently became watered down concentrate. Hotel is on a main road opposite a construction site so expect loud traffic. View from the Sunset Bar is masked by very close powerlines and the above-mentioned construction. A 4hr tour to the associated vineyard is €130 each. A very overpriced and mediocre stay.

The warmest, friendliest team we’ve come across. The attention to detail and focus on customer satisfaction from the staff is second to none. Lovely decor, nice location within easy 5 min stroll of beach. Boutique vibes massively ticked. Brilliant stay!

All the staff were so nice. The pool area is beautiful. The rooms were amazing and comfortable. We had a jacuzzi on our private terrace felt very pampered. Their wine is excellent as well. Highly recommend Hope to come back myself

Outstanding service throughout our stay. Very relaxed setting with easy walk to the beach and restaurants.

Amazing staff at the hotel and super friendly and helpful. They really go above and beyond for their guests. I highly recommend this hotel to anyone visiting Naxos

This property was great. Very clean and comfortable room. Friendly and helpful staff. Really a great choice. The breakfast was great and a nice diversion from the buffets that you get in other hotels. We even got a bottle of wine from the family reserve as a gift from the hotel. We only stopped in Naxos, but next time we visit, we will stay longer to enjoy this property for a longer stay.