The front desk staff are helpful to provide information for us to take a boat, dinner, even help our GPS to set up. Thank you!

Excellent views from terrace and room. Breakfast could have been better. Make sure to rent a car to go around the lake.

很喜歡這裡的環境，天氣好時可以看到日月潭，而且離馬路有段距離，滿安靜的。

Lovely friendly staff. Large clean room with view of lake. Tasty breakfast. Free bike rental.

員工親切有如舊識 親切 善體人意 房間清潔 設備屬新 早餐用心準備 燉煮蔬菜還加當歸 湖景大露台是別的飯店所沒有的 庭園造景有情境 有腳踏車供環湖騎行 有特約人員維護 連維護人員都很親切 還有一隻可愛橘毛穿梭各個角落 幫忙招待住客....

這是我第二次住宿竹石園，CP值很高，房間很大風景很美早餐很不錯。但是這一次住204房的熱水很難調整並沒有恆溫，忽冷忽熱這是比較遺憾的一點。

Set on the hillside overlooking the lake. Surrounded by mixed forest with lots of bamboo. Great views of the lake from the hotel! Staff are super friendly and helpful.

The service was exceptional. The check in staff were extremely attentive and personable. The free breakfast buffet was delicious and different day to day. The complimentary bike rental allowed us to easily explore the lakefront. The property is on an ecological center and there were daily sightings of monkeys around the property which was a highlight. Hotel arranged free taxi to and from the bus station which was slightly over 1 mile away. Would definitely stay here again.

The property provides free bikes to be used by customers which is very convenient to get around. Breakfasts the property provided was high quality and fresh. I like the big deck where we were having breakfast

環境氣氛不錯，早餐也挺豐富👍 退房前遇到一隻親人橘貓，超可愛

房間寬敞，櫃檯服務和房間清潔都很到位！整體住宿的感覺是舒適的！

พนักงานบริการดีที่สุด ให้คำแนำนำในการเที่ยว Sun moon lake ได้ดี

景觀佳、服務好、環境幽靜、餐食新鮮

Wunderbarer Blick auf den See, sowohl vom Balkon als auch von der Frühstücksterasse

上山轉彎到旅館無路燈，很暗看不太到路。

四人房空間大，還有免治溫座馬桶。但住宿地點離日月潭熱門觀光區有點距離，建議把想吃的想喝的先買好再進來。

服務人員親切介紹

很適合帶小孩來，下午兩點到十點有免費的冷泡紅茶、飲料、餅乾及泡麵。早餐也是豐盛不馬虎，算是cp值高的飯店！房間也算乾淨，有需求飯店也會提供，陽台可以看到日月潭美景。可惜熱水很燙要小心，浴室可以再加強一下，至少有免治馬桶蓋。

除早餐外，其他都是優選…

廁所的除濕能改善霉味會很棒 空間很大，服務人員人很好 此行拍婚紗也有幫忙升級房間 但早餐的部分因為隔天很早起也很貼心在前一天有提供餐盒 但比較可惜的是因為裡面有沙拉，不太敢吃隔夜沙拉，怕隔天拍照自己肚子敏感容易不舒服 如果能當日早上再提供餐盒會更好喔